AI-generated summary
This job is for a Senior E-commerce Customer Service role, where you'll help customers on platforms like Shopee and Tiktok. You might like this job because you'll solve problems, manage returns, and keep customers happy daily!
To perform customer care management in E-commerce platforms like Shopee & Tiktok by maintaining excellent response rate and effective solutions to customers.
In charge of customer return & refund.
Handling of order operational tasks, order distribution and daily reporting.
MUST have knowledge of Shopee or Tiktok SELLER sales flow.
Knowledge of SITEGIANT app is a bonus.
Minimum 3 years of similar hands-on experience.
Fast computer keyboard typing.
Fast learner, active & Proactive.
Last active - few days ago
4 - 7 Years of Experience
Senior Executive
