Job Description

Ratio:Cause is a social change impact agency that partners governments, agencies and corporate organisations translate bold ideas into measurable, people-driven impact. We combine social and behavioural change, strategic communications, community engagement, research and data to design solutions that address the gaps creating inequality and social challenges. Our work spans areas including online and AI safety, sustainability, climate change, health, education, community development and other emerging social issues.

We are looking for an Associate, Strategic Communications who is passionate about using communications to create meaningful social impact. You will support the development and execution of communication strategies and creative campaigns for Ratio:Cause and its client's and partner programmes and initiatives.

Key Responsibilities

1. Strategy & Campaigns

• Support the development of communication strategies, campaign concepts and communication plans.
• Conduct audience, issue and trend research to generate insights and opportunities.
• Translate complex social issues and programme objectives into clear, compelling narratives.
• Support integrated campaigns across digital, social, media, community and stakeholder channels.

2. Creative & Content

• Develop creative ideas, campaign narratives, key messages and content concepts.
• Write and develop press materials and campaign assets.
• Work with designers, videographers, creators and other partners to bring ideas to life.
• Stay informed on cultural, digital and social trends to identify new creative opportunities.

3. Communications

• Support media relations and campaign outreach.
• Coordinate communications activities before, during and after programmes and events.
• Work closely with programme teams to integrate communications into programme delivery.
• Support on-ground activations, community engagements and events where required.

4. Insights & Impact

• Monitor media, social conversations and public sentiment around relevant issues.
• Track communications and campaign performance.
• Support reporting, evaluation and recommendations to improve future campaigns.

Job Requirements

• Bachelor's degree in communications, public relations, marketing or a related field.
• 2-4 years of relevant experience in communications, public relations, campaigns, content, marketing or a related field.
• Strong creative thinking and ideation skills and you enjoy developing fresh campaign concepts, and ways of communicating and message delivery.
• Able to converse and write in English and Bahasa Malaysia.
• Good understanding of social media, digital culture and emerging communication trends.
• Ability to simplify complex ideas and turn them into engaging campaigns, content and narratives.
• Strong research, analytical and problem-solving skills.
• Good project management and organisational skills.
• Proactive, resourceful and willing to take ownership.
• Experience working in an agency or creative communication role is an advantage.
• Experience being part of developing campaigns from concept to execution would be a plus point.

Skills