Job Description

 As a Senior Barista, you will lead daily coffee operations while ensuring exceptional beverage quality, outstanding customer service, and smooth café operations. You will serve as a role model for the team by maintaining high standards in coffee preparation, hospitality, cleanliness, and operational efficiency.

In this role, you will oversee beverage consistency, supervise and train baristas, support inventory and equipment management, and contribute to beverage development. You will also work closely with management to uphold company standards, improve team performance, and create a welcoming café experience for every guest.

Key Responsibilities

• Lead daily coffee and beverage operations, ensuring consistency in quality, recipes, presentation, and service.
• Prepare specialty coffee and beverages to company standards, including espresso calibration and milk texturing.
• Supervise, coach, and develop barista and service crew members through training and performance guidance.
• Deliver excellent customer service by engaging with guests, handling feedback professionally, and promoting products.
• Maintain cleanliness, food safety, and hygiene standards across all beverage stations.
• Monitor inventory, minimize wastage, and assist with ordering coffee beans, ingredients, and supplies.
• Ensure proper use, cleaning, and basic maintenance of coffee equipment.
• Support beverage innovation through seasonal drinks, menu improvements, and coffee knowledge sharing.
• Assist in scheduling, daily operations, and ensuring efficient workflow during service.
• Foster a positive, collaborative, and customer-focused café culture.

Job Requirements

• Have Food Handling Certificate & Typhoid Vaccination
• Friendly, polite, and customer-oriented
• Team player and responsible
• Can work in a fast-paced environment
• Willing to learn and follow instructions
• Punctual and maintains good hygiene

Skills