Job Description

Job Summary

Overall responsibility is to perform Technical Support for Notebooks, Desktops, Printers, Barcode Scanners and other computer peripherals with the objective of ensuring business operation runs smoothly.

Key Responsibilities

• To perform technical support for IT INFRA and 1st level support to IT systems to achieve zero downtime and zero service interruption to users.
• To carry out IT security control policies and compliances to ensure security of networks and systems are not breach, and to ensure event of virus attacks and its potentials are eliminated as well as to ensure compliances to Law and Order pertaining to software legality.
• To execute installation or upgrade of software or hardware based on superior direction.
• To ensure all hardware, software and spare parts or equipment are documented. This is to ensure no IT assets losses, software licenses are sufficient and comply with audit requirements
• To perform monitoring on various components of IT INFRA health and integrity and to conduct periodical system maintenances to ensure the INFRA systems run at optimum performance.
• Learn the technicalities of the new systems to be able to give technical support to users.

Qualifications and Skills

• Diploma or Certificate in Computer Science, IT or related field from recognized Higher Institution or proven work experience in related field.
• Good knowledge in Notebooks, Desktops, Printers, Barcode and Other Computer Peripherals.
• Basic knowledge in Server, Network, Storage and Virtualization.
• Basic knowledge in projects management and system deployment processes.
• Basic knowledge in semiconductor manufacturing processes.
• Willing to work on shift basis.

Renesas is an embedded semiconductor solution provider driven by its Purpose ‘To Make Our Lives Easier.’ As the industry’s leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power.
 
With a diverse team of over 21,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, ‘To Make Our Lives Easier.’     
 
At Renesas, you can: 

• Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things.  

• Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people’s lives easier, safe and secure. 

• Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day.    

Are you ready to own your success and make your mark?  

Join Renesas. Let’s Shape the Future together.  

Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement.

We have adopted a hybrid model that gives employees the ability to work remotely two days a week while ensuring that we come together as a team in the office the rest of the time. The designated in-office days are Tuesday through Thursday for innovation, collaboration and continuous learning.

Job Requirements