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Internship Customer Support

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AI-generated summary

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This job is an Internship in Customer Support, where you'll help people with inquiries and follow up on their requests. You might like this job because you’ll improve your communication skills and work with a friendly team!

RM 1000

Shah Alam, Selangor

Job Description

 Key Responsibilities /Accountabilities:

  • Assist the Asset Recovery & Disposal Team in handling customer inquiries via phone, email, or other communication channels.
  • Support the team in following up on customer requests and service-related issues.
  • Update and maintain customer information in the system accurately.
  • Assist in preparing reports and documentation related to customer service activities.
  • Coordinate with internal departments to ensure customer issues are resolved in a timely manner.
  • Provide general administrative support to the Customer Support team.

Job Requirements

  • Currently pursuing a Diploma or Degree in Business Administration, Customer Service, Communication, or a related field.
  • Good communication skills in English and Bahasa Malaysia.
  • Basic knowledge of Microsoft Office (Word, Excel, Outlook).
  • Responsible, proactive, and willing to learn.

Skills

Communication
Active Listening
Problem Solving
Time Management
Professionalism
Customer Communications Management

Company Benefits

Personal Development

Learning & development opportunities.

CSR Activity Involvement

Participation in social community programmes.

Sustainability

Be part of a circular business to create a sustainable future.


Additional Info

Company Activity

Last active - few hours ago

Experience Level

#NoExperienceNeeded

Career Level

Internship

Job Specialisation


Company Profile

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Rentwise

 Rentwise is a provider of Green IT Infrastructure Services. By understanding our clients’ IT goals, we deliver products and services with a valued difference, at the same time, protecting our environment. As a trusted partner, we take care of your IT efficiencies to enable you to focus on your business aspirations.We have over 20 years’ experience in providing a holistic IT infrastructure rental solution which...