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Guest Service Assistant

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This job is ideal for those who enjoy providing excellent customer service. You might like this job because it offers growth opportunities in a dynamic, leisure, and hospitality business environment. Minimum requirements include SPM qualification and experience in a customer-oriented setting. Apply now to be part of shaping the future with Genting Malaysia!

Undisclosed

Genting Highlands, Pahang, Kuala Lumpur

Job Description

Genting Malaysia Berhad

 

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

 

With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world.  The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.

If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

 

Job Description

• To provide friendly and efficient service to guests and visitors and the resort

• Assist with the guest reservations on accommodation, entertainment and transportation arrangements

 

Job Requirements

• Minimum SPM qualification with 1-2 years experience in customer-oriented environment

• Diploma holders in Hotel Management/ Marketing/ Business Administration or related disciplines are encouraged to apply

• Able to converse in English, Bahasa Malaysia and Mandarin or other Chinese dialects

• Minimum height: Female 155cm/ Male 162cm

• Pleasant appearance with good interpersonal and communication skills

 

Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!


Job Segment: Customer Service


Job Requirements


Company Benefits

Scholarship award

The GENM Scholarship Award provides qualified young Malaysians with the opportunity to further their studies locally or overseas.

Family-like culture

Some of the outreach programs we offer include Employee Appreciation Nite, Excursion Trips, Employees’ Wellness Programs, etc.

Career development

Opportunities are endless and there's always something new to explore and learn. Join our talent community today!


Additional Info

Company Activity

Last active - few hours ago


Company Profile

Resorts World Genting-logo-image

Resorts World Genting

With about 10,500 rooms across seven distinct hotels, Resorts World Genting (“RWG”) is Malaysia’s premier integrated resort destination. The resort also features wide-ranging leisure and entertainment facilities, including gaming, theme park and amusement attractions, dining and retail outlets, as well as international shows and business convention facilities. Nestled amidst the mid-hills, Resorts World Awana...