Job Description

Executive & Management Support

• Provide day-to-day administrative and operational support to the General Manager.
• Manage schedules, appointments, meetings, travel arrangements, and business engagements.
• Prepare meeting agendas, presentations, reports, minutes, and management documents.
• Follow up on action items and ensure tasks are completed within the agreed timelines.

Business Operations & Coordination

• Coordinate with different departments to ensure smooth workflow and effective communication.
• Assist the General Manager in monitoring business activities, operational matters, and key projects.
• Collect, organize, and analyze business data to support management decision-making.
• Prepare regular reports, presentations, and business updates for management review.

Communication & Documentation

• Manage internal and external correspondence on behalf of the General Manager.
• Draft, review, and organize business letters, emails, reports, and other documents.
• Maintain accurate and organized records, files, and confidential documentation.
• Handle sensitive company and management information with professionalism and discretion.

Project & Administrative Support

• Assist in coordinating management projects, business initiatives, and company activities.
• Support ad-hoc assignments and special projects as directed by the General Manager.
• Help manage changing priorities and ensure important tasks are followed up promptly.

Job Requirements

Requirements

Qualifications & Experience

• Minimum 5 years of experience in operations, trading, logistics, or a related role. 
• Degree or diploma in business, logistics, supply chain, or equivalent experience is preferred but not mandatory. 
• Able to work independently while collaborating effectively with different departments.
• Adaptable, proactive, and willing to learn in a fast-paced retail environment.

Hard Skills & Knowledge

• Experience with inventory management, vendor coordination, and operational reporting. 
• Strong organizational, time management, and multitasking skills.
• Good analytical and problem-solving abilities.
• Professional, responsible, discreet, and trustworthy when handling confidential information.
• Comfort with basic budgeting, simple financial tracking, and Microsoft Excel. 

Soft Skills & Qualities

• Clear communicator in English, organised, and able to make practical decisions under pressure. 
• Reliable, approachable, and ready to work closely with local teams and partners. 
• Willing to work and relocate to Papua New Guinea.

Skills