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This job is for a Regional Sales Head at A&W, responsible for maximizing branch returns and growing market share. You might like this job because it involves driving business development and ensuring compliance with bank policies.
Undisclosed
Pahang, Kuala Lumpur
Job Description
Primary Objective:
- Lead, manage and maximise returns of branches business franchise
- Increase PBT & MOP of delivery channels and cost management
- Grow market share and increase share of customer’s wallets (increase PHR)
- Drive customers acquisition, improve customers retention and customers experience
- Franchise positioning and market competitiveness
- Support business development of RHB Group entities (RHB Islamic, RHB Investment, RHB Insurance and Others)
- Ensure compliance of policies, procedures & service standard (RHB Way) set by the Bank
Key Responsibilities:
Strategy & Planning
- Plan & strategise branches activities / campaigns to drive market shares and portfolios growth
- Business planning and budgeting for branches business franchise – franchise positioning and competitiveness
- Keep abreast of local market developments, take actions to capitalise business opportunities and mitigate threats
- Plan, allocate and organise branches resources
- Provide feedback to Regional Director on branches market competitions, economic landscape, local opportunities and threats
- Represent Bank for local events and activities – Local Municipal Councils, schools, universities and others
Business Performance
- Manage branches revenue and cost to achieve PBT/MOP
- Strategise, lead and drive teams to achieve sales targets and performance
- Ensure delivery channels compliance to Audit, Risk & Compliance standards and policies
- Manage customer and operational services at delivery channels to ensure consistency and compliance to service standards – RHB Way, Customer Satisfaction Index and others
- Drive cross selling and up-selling activities to improve PHR
- Engage and support business development of Islamic Banking, Investment Banking, Insurance and other RHB Group businesses
Staff Management
- Engage, motivate and coach staff to up performance and productivity
- Improve EES index
- Staff training and development needs
Job Requirements
Requirements:
Bachelor Degree - .
- Professional credit certification or banking certification
- Minimum 5 years of experience in banking, branch management and credit evaluation (consumer and corporate)
- Proven track record in meeting sales target and managing large-scale sales force
- Strong business acumen and ability to drive GRD/GRB strategic objectives to achieve targets and goals
- Excellent interpersonal and relationship building skills
Company Benefits
Unlimited Medical Coverage
We care about our employees! We provide them with unlimited medical coverage for out-patient!
Hybrid Working Arrangement
You can enjoy work-from-home days with our hybrid working arrangement!
Extended Annual Leave!
We have long annual leaves!
Additional Info
Company Activity
Last active - few days ago
Experience Level
0 - 10 Years of Experience
Job Specialisation
General Sales, Merchandising / Buyer, Retail Sales
Company Profile
RHB Bank Berhad
RHB Banking Group is a multinational regional financial services provider that is committed to delivering complete solutions to customers through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experiences, underpinned by a cohesive and inspired workforce, and relationships built with stakeholders.
Ranked among the top banks in Malaysia and with a significant presence in ASEAN, RHB has strong market leadership in Malaysia across targeted products and segments. With more than 14,000 employees Group-wide, RHB’s presence spans 7 countries in the ASEAN region.
RHB Banking Group is a fully integrated financial services group in Malaysia. The Group’s core businesses are structured into five business pillars, namely Group Community Banking, Group Wholesale Banking, Group Shariah Business, Group International Business and Group Insurance.
Source: rhbgroup.com