Customer Service Specialist - Korean Speaker
Right Recruit
AI-generated summary
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This job is for a Customer Service Specialist who can speak Korean. Respond professionally to customer inquiries through chat and email. Guide and troubleshoot customer issues. You might like this job because you get to help customers and interact with them in a courteous manner.
RM 3000 - RM 8500
Petaling Jaya, Cheras, Bangsar
Full-Time
Job Description
Job description
- Respond professionally to inbound, live chat and email.
- To analyse, create and resolve tickets (if applicable).
- To troubleshoot and guide customers according to solution process and knowledge base to solve incidents and service requests.
- Identified and escalated priority issues per client specifications.
- Displayed courtesy and strong interpersonal skills with all customer interactions.
- Ensure high levels of customer satisfaction with individual call.
Job Requirements
Job Requirements
- Minimum posses with Professional Certificates, Diploma, Bachelor Degree and above
- Able to speak and write Fluent in Korean Language
- With TOPIK 5 OR TOPIK 6 is preferable or study relevant in Korean subject
- Able to speak and write in English is preferable
- With customer service experience from BPO / Call center is preferable
- Able start work immediately is preferable
Skills
Customer Service
Company Benefits
Transportation
#Nearby Public Transport #Nearby Eko Cheras & Cheras Leisure Mall #Taman Mutiara MRT Station
Working Culture
#Fun & Young Working Environment
Travel Opportunity
#Company Trip #Event & Gathering
Additional Info
Company Activity
Last active - few days ago
Experience Level
#NoExperienceNeeded
Career Level
Non-Executive
Job Specialisation
Customer Service
Company Profile
Right Recruit
WHO WE ARE
We are your trusted recruitment partner based in Malaysia. Our team specialized in serving clients from different sectors across Asia Pacific.
We are your trusted recruitment partner based in Malaysia. Our team specialized in serving clients from different sectors across Asia Pacific.
If you’re looking for the right person to join your company as contract staff or permanent staff, we are always ready to support your business needs & plans.
Customer Service Specialist - Korean Speaker
RM 3000 - RM 8500
Petaling Jaya, Cheras, Bangsar
Full-Time
This job is no longer available