Job Description

Sales & Business Development

• Manage and grow existing customer accounts in packaging, converting, bookbinding, furniture, mattress, automotive, and related industries.
   
• Actively hunt for new customers and new applications requiring gluing solutions.
   
• Identify target industries and key accounts in the Northern Region.
   
• Conduct cold calls, site visits, and presentations to introduce Robatech solutions.
   

Solution Selling & Application Development

• Understand customer production processes and propose suitable gluing solutions.
   
• Work closely with the technical team to conduct trial runs, demos, and machine testing.
   
• Identify process improvements and opportunities for automation.
   
• Work with automation partners to offer integrated solutions where required.
   

Channel & Partner Management

• Build and maintain strong relationships with glue suppliers to generate leads and offer total solutions.
   
• Collaborate with OEM machine builders and system integrators.
   

Customer Relationship Management

• Maintain regular follow-up with customers to ensure satisfaction and repeat business.
   
• Handle basic technical inquiries and coordinate with service team for support.
   
• Prepare quotations, proposals, and follow up on orders and projects.
   

Reporting & Market Intelligence

• Provide regular sales reports, forecasts, and activity updates.
   
• Monitor market trends, competitor activities, and customer needs.
   
• Share market feedback with management and marketing team.
   

Job Requirements

equirements

• Diploma / Degree in Engineering, Business, Marketing, or related field.
   
• Minimum 2–3 years sales experience in industrial, machinery, automation, packaging, or related fields (fresh graduates with strong attitude may be considered).
   
• Experience in B2B technical sales is highly preferred.
   
• Good communication skills in English & Bahasa Malaysia (Mandarin is an added advantage).
   
• Self-motivated, independent, and result-driven.
   
• Willing to travel extensively within Northern Region.
   
• Possess own car and valid driving license.

Skills