Job Description

• Perform in-house inspection, maintenance, repair and servicing of gluing equipment and machines.
• Perform on-site machine servicing, troubleshooting and preventive maintenance at customer locations.
• Install, commission and set up new gluing systems and equipment at customer sites.
• Conduct online and offline diagnosis of mechanical, electrical, pneumatic and control-related problems.
• Troubleshoot adhesive application issues and identify the root cause of machine or process problems.
• Conduct machine trials and adhesive application trials to support customers in achieving the required production results.
• Provide technical support and guidance to customers on machine operation, maintenance and troubleshooting.
• Perform machine calibration, parameter setting and system optimization where required.
• Provide technical training and demonstrations to customers and machine operators.
• Prepare service reports, installation reports and other relevant technical documentation.
• Work closely with the Sales and Application teams to support customer projects and new machine installations.
• Assist in machine modification, improvement and customization according to customer requirements.
• Provide technical support remotely through phone, email or online communication when required.
• Travel to customer sites within Malaysia and occasionally overseas when required.
• Ensure all service and installation work is carried out safely and according to company procedures.

Job Requirements

• Diploma/Degree in Mechanical Engineering, Electrical & Electronic Engineering, Mechatronics, Automation or a related field.
• Experience in industrial machinery, automation, machine servicing or equipment maintenance will be an advantage.
• Good understanding of mechanical, electrical and pneumatic systems.
• Able to read and understand electrical/pneumatic drawings.
• Basic knowledge of PLC, sensors, motors, valves and industrial control systems is an advantage.
• Strong troubleshooting and problem-solving skills.
• Willing to travel frequently to customer sites.
• Able to work independently as well as with a team.
• Good communication and interpersonal skills.
• Good command of English and Bahasa Malaysia.
• Possess a valid driving licence.

Skills