Job Description

Ready to run operations that help kids fall in love with robotics? Working with us at RoboThink means bringing hands-on STEM to children aged 4 to 15 through our patented robot building blocks and easy-to-use coding software, all in a playful, education-first environment.

As our Operations Manager you keep our learning centres and programmes running smoothly, enforcing safety and regulatory standards while improving operational efficiency. You will bring independence, creative problem solving, and a passion for children's education to lead the team, coordinate cross-functional work, and oversee marketing execution.

Your Growth & Impact

• Lead operational improvements across learning centres and programmes to gain hands-on experience managing edu-tech delivery and centre operations.
• Strengthen your leadership by managing a compact team and coordinating marketing execution, improving your people and project management skills.
• Optimise budgets and compliance processes to build financial discipline and practical risk-management experience.
• Grow your professional network by building and following up with partners, positioning you for senior roles in education operations.

Job Requirements

Responsibilities

Centre operations & safety

• Run daily operations for our learning centres and programmes, making sure classes, equipment, and facilities are prepared for students aged 4 to 15.
• Enforce safety and regulatory standards, maintain accurate records, and perform routine checks to keep children and staff safe.

Team leadership & cross-functional coordination

• Lead, schedule, and coach a centre teams to deliver consistent, education-first lessons and customer experiences.
• Coordinate with marketing, curriculum, and product teams to support programme rollouts and local promotions.

Operations improvement, budget & partnerships

• Identify and implement operational improvements to increase efficiency and improve programme delivery.
• Manage budgeting basics, track centre expenses, and maintain compliance processes to protect programme viability.
• Build and follow up with partners and community contacts to support enrolment and outreach efforts.

Requirements

Qualifications & Experience

• Energetic and passionate about children s education, especially hands-on STEM.
• Proven experience managing people and frontline operations, ideally in education, enrichment centres, or customer-facing services.
• Experience in customer service or client-facing roles with a track record of resolving issues and maintaining satisfaction.

Hard Skills & Knowledge

• Strong organisational and time-management skills to run multiple classes and centre activities efficiently.
• Familiarity with basic budgeting, compliance procedures, and safety record keeping.
• Comfort coordinating with marketing and curriculum teams; basic project management skills are an advantage.

Soft Skills & Qualities

• Clear communicator with good presentation skills when engaging parents, partners, and staff.
• Practical problem solver who stays calm under pressure and finds workable solutions to daily challenges.
• Independent, proactive, and collaborative; you take ownership while working well with our team.

Skills