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IT Support Engineer

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This job is an IT Support Engineer role focused on helping users with hardware issues, especially RF guns and printers. You might like this job because it involves hands-on support and problem-solving in a dynamic work environment!

RM 1000 - RM 2500

shah alam, Kuala Lumpur

Job Description

Brief Job Description:
We are looking for a Junior Technical Support Executive to assist with troubleshooting, installation, and end-user support for client hardware devices. The role involves supporting RF guns (RF scanners) and printers used in operational environments.

Key Responsibilities:

  • Provide basic troubleshooting and technical support to end users.
     
  • Assist with installation, setup, and configuration of RF guns and printers at client locations.
     
  • Diagnose and resolve hardware-related issues or escalate when required.
     
  • Support users in resolving day-to-day operational issues with devices.
     
  • Maintain basic documentation of issues and resolutions.
     


Job Requirements

Requirements:

  • Basic knowledge of hardware troubleshooting and device installation.
     
  • Familiarity with RF scanners/guns and printers is an advantage.
     
  • Good communication skills and willingness to support end users.
    Diploma or relevant qualification in IT or a related field preferred.
     

Skills

Troubleshooting (Problem Solving)
Scanner Troubleshooting
Technical Support
Installation

Company Benefits

CT3: Custom-Trained Tech Talent

Pre-trained tech talent matched to your stack, tools, and team ready to deliver from day one.

Delivery-Ready Teams

Skilled professionals embedded into your projects built for speed, precision, and scale.

Global Talent, Local Accountability

Access global expertise with local delivery, communication, and control.

Quality-First, Risk-Free Model

Guaranteed quality, flexible engagement, and full support no compromises.

Full Stack, Full Spectrum

From frontend to backend, cloud to DevOps get comprehensive tech capabilities under one roof.

Domain-Specific Expertise

Access industry-aligned engineers with real-world experience in fintech, healthtech, SaaS, and more.


Additional Info

Company Activity

Last active - few minutes ago

Career Level

Junior Executive

Job Specialisation


Company Profile

Rosemallow Technologies Pvt Ltd-logo-image

Rosemallow Technologies Pvt Ltd

To empower businesses with high-performance, delivery-ready tech talent and cutting-edge digital solutions that drive measurable results. We are on a mission to remove the friction from tech execution by bridging the gap between innovation and implementation. Through our unique CT3 (Custom-Trained Tech Talent) model and hands-on engineering expertise, we help companies scale faster, adapt smarter, and build with...