Job Description

Want to build reliable systems that keep stores and warehouses running, or help customers solve their pain points by providing user-friendly, scalable, and efficient solutions?

Working with us at S & J BAR CODE means joining a hands-on team with over 23 years of industrial experience, supplying barcode scanners, label printers, and 3rd-party software integrations to local retail and logistics customers. As a Pre-Sales Engineer or Integration Specialist, you will study, propose, create, and scale end-to-end hardware and software solutions that connect devices to client systems and improve day-to-day operations.

Your Career Growth & Impact

• Scale Your Expertise: Expand your technical footprint by designing and executing real deployments across complex manufacturing and warehouse environments.
• Advanced Integration: Build practical, high-level integration skills by working directly with device SDKs, APIs, and enterprise back-end systems.
• Hands-on Problem Solving: Gain deep, practical expertise in troubleshooting hardware and networks while supporting our active client base.
• Professional Exposure: Connect closely with sales and technical teams to elevate your stakeholder management and customer-facing skills.

Responsibilities

• Solution Design: Collaborate with the design team to build end-to-end solutions for barcode scanners, label printers, and WMS/MES systems that match client workflows.
• System Integration: Integrate device SDKs and APIs to seamlessly link hardware with client software and back-end databases.
• Implementation: Install, configure, and test devices on-site and remotely to ensure stable connectivity and accurate data flow.
• Technical Support: Troubleshoot hardware and software faults, document effective fixes, and escalate complex vendor issues when required.
• Requirements Gathering: Join the sales team in client meetings to gather technical requirements and translate them into clear solution designs.
• Training & Handover: Create comprehensive user guides and deliver training sessions to ensure smooth deployment handovers for clients and internal teams.

Job Requirements

Requirements

• Qualifications: Diploma or Bachelor's in IT, Computer Science, Engineering, or a related field (equivalent practical experience is also welcome). Promising fresh graduates with project work or internships in system integration are highly encouraged to apply.
• Hardware & Standards: Familiarity with barcode devices, label printers, vision hardware, and basic barcode standards like Code128 and QR.
• Systems & Networking: Hands-on experience in Windows and Linux environments, basic TCP/IP networking, and SQL.
• Programming & AI: Basic programming or scripting knowledge (Python, C#, or similar) for SDK integration and automation, along with a good understanding of utilizing modern AI tools.
• Soft Skills: Confident, customer-facing communication skills for gathering requirements and delivering training. Methodical troubleshooting and strong documentation habits.
• Mobility & Language: Willingness to travel to client sites within the region when needed. Must be fluent in English and capable of communicating effectively in Mandarin/Chinese to support our diverse client base.

Skills