Job Description

• Manage clubhouse records, documents, and correspondence. Prepare reports, meeting minutes, and other necessary documentation. Handle phone calls, emails, and inquiries from members and guests. Maintain an organized filing system for easy retrieval of information.

• Assist with membership applications, renewals, and cancellations. Maintain and update the membership database. Respond to members' inquiries, feedback, and complaints professionally. Coordinate with other departments to enhance the member experience.

• Assist in booking and managing clubhouse facilities such as function rooms, sports courts, and recreational areas. Support event planning, including scheduling, vendor coordination, and logistics. Ensure event materials and supplies are prepared in advance.

• Assist in processing invoices, payments, and petty cash claims. Maintain records of clubhouse expenses and purchases. Support procurement activities, including sourcing and ordering supplies.

• Maintain staff attendance records and leave applications. Arrange staff meetings and training sessions. Ensure office supplies and equipment are stocked and in working condition.

• Ensure clubhouse policies, rules, and regulations are followed. Maintain records of safety inspections and compliance documents. Assist in implementing clubhouse health and safety procedures.

Job Requirements

•  Communication and Customer Service
• Safety and Compliance
• Administrative Duties

Skills