Guest Services Associate

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AI-generated summary

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This job is about being the friendly face at a hotel, helping guests check in/out, and ensuring they have a great experience. You might like this job because you get to solve problems and make people's stays enjoyable every day!

RM 2000 - RM 2300

Georgetown, Penang

Job Description

 

  • Undertaking front desk service duties.
  • Administering check-in and check-outs.
  • Assigning rooms and issuing keys.
  • Processing guest payments and managing bills.
  • Coordinating with porters, concierge, kitchen staff and housekeeping.
  • Acting as a central source of information for guests during their stay.
  • Resolving problems and dealing with conflict or tension with disappointed guests.
  • Coordinating third-party services such as tour guides, taxis, airport transfers and rental cars.

Job Requirements


Skills

Guest Relations
Customer Service
Front Office

Additional Info

Company Activity

Last active - few minutes ago

Experience Level

#NoExperienceNeeded

Career Level

Entry Level

Job Specialisation


Company Profile

Salient Glory City Sdn Bhd -logo-image

Salient Glory City Sdn Bhd