Job Description

About the job

Ready to push the limits of what’s possible? Join Sanofi in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world. As People Services External Workforce Management Analyst, you’ll manage external workforce management for SBO Asia as per their respective Service Level Agreements.

Main responsibilities:

• Manage the contracting process from external resource creation to onboarding

• Coordinate the administration of external suppliers

• Coordinate and administer contract end and offboarding activities

• Ensure that changes are correctly reflected in all related systems

• Address operational issues and follow through to resolution in an effective and timely manner

• Deliver operational KPIs and comply with Sanofi policies and guidelines including GDPR

• Provide Level 2 support for this sub-process

• Participate in continuous improvement initiatives

Operation

• Coordinate and manage external workforce activities in CREW and on the ground with the various stakeholders relating to Sanofi entities within the perimeter of SBO Greater Asia and deliver the expected services

• Manage External Workforce Master Data and coordinate with the various stakeholders to make an efficient and seamless on-boarding experience 

• Manage External Workforce Master Data changes in CREW and related systems, coordinate with external parties for training as required

• Administer contract end activities, coordinate collection of assets

• Monitor data quality and identify potential issues and take pro-active measures

• Prepare periodic reporting and ad-hoc reports 

• Execute in compliance with Sanofi policies and guidelines  

• Complete all activities as per the global Core Model and operational KPIs

• Develop expert level knowledge of the activities in scope as well as local knowledge of entities in scope

• Build and document SBO Core Model process knowledge (Level 6/7) relating to external workforce management

• Provide Level 2 support for this sub-process as per the Customer Service process in Service Now and contribute to the Knowledge Database

Continuous improvement

• Identify process improvement opportunities through elimination of redundant activities

• Participate in process automation initiatives and ensure seamless adoption and transition

About you

Functional

• Broad understanding of HR process and activities (essential)

• Awareness of data privacy rules (GDPR etc) (advantageous)

• Strong problem solving, deductive and analytical skills (advantageous)

Technical

• Computer literate and familiar with HR / Human Capital Management related tools & systems as e.g. Workday, ServiceNow (advantageous)

• Knowledge of Microsoft Office with advance level proficiency in Excel (advantageous)

• Proficiency in English

Interpersonal

• Ability to interact with internal and external clients in a professional manner (essential)

• Team player, able to work collaboratively transversally and with HR front line teams with an end-to-end mindset (essential)

• Good communication skills (advantageous)

• Attentive to customer needs and feedback (advantageous)

Leadership

• Organized and structured to execute tasks as per deadlines (essential)

• Attentive to detail and works with precision (advantageous)

• Action oriented, delivery driven, change agent (advantageous)

Requirement

• Graduate or Master’s degree with HR or Business Administration (essential).

• Hands on experience in a HR role preferably in an international multicultural environment (advantageous).

Why choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team.
• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including health insurance, out-patient benefits along with a range of family friendly policies such as maternity, paternity, and solo parent leaves to name a few.

Job Requirements