Job Description

Sales Coordination & Support

• Support the Sales Manager and sales team in day-to-day sales coordination activities.
• Assist in following up with clients on quotations, enquiries, and sales-related matters.
• Coordinate communication between clients, the Sales Manager, and internal departments to ensure smooth sales processes.

Sales Documentation & Administration

• Prepare and manage sales-related documents such as quotations, sales orders, and related paperwork.
• Ensure all sales documents are accurate, complete, and properly recorded.
• Maintain organized records of quotations, client communications, and sales documentation.

Client Communication & Follow-Up

• Handle inbound and outbound calls, emails, and messages related to sales enquiries.
• Follow up with clients on quotation status, confirmations, and general sales matters as requested by the Sales Manager.
• Provide basic information and updates to clients in a professional and timely manner.

Sales Operations & Coordination

• Assist in tracking sales activities, pending tasks, and follow-ups to ensure timely completion.
• Coordinate with internal teams such as operations, finance, or marketing on sales-related matters.
• Support basic sales reporting and administrative tasks as required by management.

General Administration

• Maintain proper filing systems for both physical and digital sales documents.
• Assist in scheduling meetings and organizing sales-related arrangements.
• Perform other duties as assigned to support overall sales operations.

Job Requirements

• Diploma or Degree in any relevant field
• Open to fresh graduates or candidates with experience in CRM, customer service, telesales, or lead generation
• Comfortable with outbound outreach and speaking to new people
• Good communication skills
• Proficiency in English is required; Bahasa Malaysia and Mandarin are an added advantage
• Positive attitude and willingness to learn

Skills