AI-generated summary
- Produce weekly short videos, graphics and trilingual captions for socials.
- Fast-growing Malaysian SaaS powering POS and analytics for automotive service SMEs.
- Own community: run engagement, film merchant case studies and surface insights to product!
RM 3500 - RM 4500
Block F-2, 5, Jalan 9, Connaught Avenue, Kuala Lumpur, Kuala Lumpur
Job Description
About Pitstop
Pitstop (Scrubtech Sdn Bhd) is a fast-growing SaaS company serving automotive services SMEs across Malaysia, providing an integrated platform for POS, reporting & analytics, commission systems, attendance, accounting, vehicle inspection, inventory and more.
Job Summary
The Marketing Executive (Content and Community) is a hands-on creative role responsible for creating content across TikTok, Facebook, Instagram, Rednote (Xiaohongshu) and the website, managing the online community, and producing content in Malay, English and Mandarin using software and AI tools.
Key Responsibilities
Content Creation
- Plan and manage the marketing calendar with new content each week for each channel (posts, carousels, stories).
- Film and edit short videos; design graphics and post templates.
- Write captions and scripts in Malay, English and Mandarin; adapt messages for each audience.
- Visit merchant sites to film results: before-and-after stories, behind-the-scenes content and video testimonials.
- Create short videos demonstrating product features for merchants.
- Monitor trends on each platform and adapt them quickly for Pitstop.
Community Management
- Monitor comments, direct messages and reviews on all channels daily.
- Reply within agreed response times and in the customer's language.
- Increase engagement with polls, giveaways, user-generated content and merchant spotlights.
- Build relationships with merchants and collect customer feedback to share with the product team.
- Collect customer feedback from your channels. Share it with the product team.
Job Requirements
Qualifications
- 1-3 years of experience in social media, content creation or community management.
- Fluent written and spoken Malay, English and Mandarin.
- Portfolio of social media content created (short-form video important).
- Skill with content tools such as Canva and CapCut.
- Friendly and clear communication.
Why Join Us
- Make an Impact – Help automotive businesses work smarter.
- Work with the Founders – Enjoy a fast-paced environment with less bureaucracy.
- Room to Grow – Learn new skills and advance your career.
- Creative Freedom – Bring your ideas to life and try new things.
- A Proven Product – Promote a solution that customers love.
- AI-Powered Tools – Work smarter with the latest software and AI tools.
Skills
Company Benefits
EPF, SOCSO & Statutory Contributions
Full. statutory coverage - Pitstop contributes to EPF at statutory rates and handles all SOCSO and payment deductions on your behalf.
Outpatient Medical Coverage
RM1,000 annual outpatient reimbursement at registered clinics, plus paid medical leave and up to 60 days of hospitalisation leave.
Performance Bonus & Annual Salary Review
Yearly appraisals tied to clear objectives, discretionary performance bonuses, and annual salary reviews.
Family & Life Event Leave
98 days paid maternity and 14 days paternity leave, plus wedding, compassionate, and exam leave for life's big moments.
ravel Allowances That Cover You
Outstation meal, mileage, toll, and accommodation allowances when work takes you on the road — no out-of-pocket surprises.
Here's the additional benefit: 7. Commission, Incentives & Incentive Trips
Selected roles enjoy commission and incentive schemes, plus incentive trips for top performers — your results directly reward you.
Additional Info
Company Activity
Last active - few minutes ago
Experience Level
1 - 3 Years of Experience
Career Level
Junior Executive
Job Specialisation
Company Profile
