Job Description

Executive assistant typically undertakes the following responsibilities:

1. Administrative Support: Manage daily schedules, emails, phone calls, and correspondence.
2. Scheduling: Organize meetings, travel arrangements, and event coordination.
3. Document Preparation: Create reports, presentations, and other documentation.
4. Project Management: Assist in project planning and execution.
5. Liaison: Act as the point of contact between executives and internal/external stakeholders.
6. Office Management: Oversee office supplies, maintenance, and general office duties.
7. Confidentiality: Handle sensitive information with discretion.
8. Financial Tasks: Assist with budgeting, expense reports, and financial tracking.
9. Research: Conduct research to aid decision-making and strategy development.
10. Support Team: Coordinate and support other team members.

Beyond the usual responsibilities, an executive assistant can also:

1. Event Planning: Organize and manage corporate events, both internal and external.
2. Social Media Management: Handle executive's social media profiles and engagement.
3. Client Relations: Build and maintain relationships with clients and partners.
4. Training and Onboarding: Assist in training new hires and onboarding processes.
5. Data Management: Maintain and organize databases and contact lists.
6. Legal Assistance: Prepare documents for legal review and assist with compliance issues.
7. Crisis Management: Assist in managing unexpected issues and crises.
8. Tech Support: Provide basic technical support and troubleshooting.
9. Personal Assistance: Help with personal tasks for executives such as managing personal schedules.
10. Market Analysis: Conduct market research to support business development and strategy.

Social media management tasks for an executive assistant involve:

1. Content Creation: Develop and curate engaging content for various social media platforms.
2. Scheduling Posts: Plan and schedule posts to maintain a consistent online presence.
3. Engagement: Respond to comments, messages, and interactions to foster community engagement.
4. Analytics: Monitor and report on social media metrics and performance.
5. Trend Monitoring: Keep an eye on trends and new features across platforms to leverage them.
6. Crisis Response: Handle any negative publicity or online crises proactively.
7. Brand Voice: Ensure all posts align with the executive's and company's brand voice and values.
8. Monitoring Competition: Track competitors’ social media strategies for insights.
9. Campaigns: Plan and execute social media campaigns to promote events, launches, or brand initiatives.
10. Collaborations: Engage with influencers or partners for collaborations and sponsorships.

Job Requirements

Qualifications:

• Bachelor's degree required
• Strong work tenure: 5 to 10 years of experience supporting directors
• Experience and interest in internal and external communications, partnership development, and fundraising
• Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and Social Media web platforms. 
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
• Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners and donors
• Expert level written and verbal communication skills
• Demonstrated proactive approaches to problem-solving with strong decision-making capability
• Emotional maturity
• Highly resourceful team-player, with the ability to also be extremely effective independently
• Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response
• Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment
• Forward looking thinker, who actively seeks opportunities and proposes solutions
• The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities.
• The Executive Assistant will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.
• The Executive Assistant must be creative and enjoy working within a small, entrepreneurial environment that is mission-driven, results-driven and community oriented.  

Skills