Job Description

• Support the Product Assistant Manager in defining product requirements, features, and user stories based on market insights and company strategy.
• Perform 'time-to-time' market research and competitive analysis to identify emerging market requirements and features in the global gaming and e-commerce landscape.
• Preparation and translation of business needs into detailed functional and technical specifications document for the technical teams.
• Working with stakeholders to define problems/requirements in key areas and identify potential solutions.
• Act as a liaison between stakeholders and technical teams, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.
• Monitor product performance metrics and gather user feedback to inform data-driven improvements and strategic updates.
• Identify and resolve UI/UX issues by creating process flows and user stories to illustrate design concepts.
• Validate technical delivery for compliance to functional requirements.
• Plan and execute user acceptance testing(UAT) for new features to ensure they meet requirements and deliver an excellent user experience.
• Manage and communicate stakeholder priorities to the technical team to ensure alignment.
• Identify and address potential issues or bugs proactively.

Job Requirements

• 0–2 years experience (fresh grads with strong internships welcome) of proven experience in product support, sales, or a related business function, preferably within the e-commerce, gaming, or digital goods industry.
• Basic experience in programming and/or e-commerce platform knowledge would be an advantage.
• Bachelor's Degree in Business, Marketing, UX, IT or a related field.
• Strong communication skills across presentation, verbal, and written communication in Mandarin are required to work closely with the technical team in China.
• Strong critical thinking and analytical skills, including experience with data analysis to inform product strategy and identify market opportunities.
• Strong learning ability with a proactive working attitude.
• Detail-oriented and self-motivated, eager to contribute to the growth of a digital product e-commerce platform.
• Proficiency in preparing and delivering clear, structured presentations (e.g., PowerPoint, Google Slides, or Canva) to communicate research findings and product concepts.
• Prior experience or certification in UX principles (user flows, wireframing, or empathy mapping) to advocate for the user during product discussions is a strong advantage.
• Passion for gaming or experience in the gaming industry is a strong advantage.
• Possess project management skills is a plus.

Skills