Job Description

 About the Role

We are hiring a Product Manager to drive GP growth and product performance across the Malaysia market.

You will lead product strategy execution through data-driven insights, campaign optimisation, and customer journey improvements.

This role focuses on scaling high-impact product initiatives, strengthening retention, and elevating cross-functional delivery.

Key Responsibilities

• Drive business growth through data-driven product strategies across the customer lifecycles.
• Develop and optimize campaign mechanics to increase user engagement and participation rate.
• Enhance website UI/UX and customer journey flow to improve retention and overall experience
• Lead, train, and develop team members to strengthen capability and performance delivery.
• Collaborate closely with cross-functional teams to drive product execution.

What This Role Offers

• Ownership and hands-on involvement in product growth and lifecycle strategy.
• Exposure to data-driven decision-making across product, campaigns, and customer experience.
• Opportunity to grow into a Senior Product Manager or regional product role.
• Direct impact on GP growth, retention performance, and user experience improvement.

Job Requirements

 Must Have

• Minimum 4 to 6 years of experience in Product Management, Growth, Campaign, CRM, or related roles within digital or online industries
• Fluent in English, Mandarin, Malay (spoken and written)
• Strong analytical mindset with the ability to interpret product, campaign, and customer data
• Proven experience working with cross-functional teams in a fast-paced environment

Nice to Have

• Experience in Digital Entertainment, Digital Marketing , Online Trading, or high-growth digital platform
• Familiarity with product analytics, CRM, or campaign management tools
• Experience managing or mentoring team members
• Solid understanding of customer lifecycle models, engagement mechanics, and retention strategies

Skills