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Internship Social Media & Customer Service

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AI-generated summary

  • Run social channels: create posts, Canva/CapCut graphics/videos; handle enquiries and follow up via social & WhatsApp.
  • Join SFAI Malaysia's Tasik Damai branch; support marketing, events and admin.
  • Build real content and customer skills across campaigns!

RM 800 - RM 1200

No. 35-2, Jalan Tasik Utama 3, Medan Niaga Tasik Damai, 57100 Sungai Besi, Kuala Lumpur., Kuala Lumpur

Job Description

  •  Manage and update company social media platforms
  •  Assist in creating content for Facebook, LinkedIn & other platforms 
  •  Create simple graphics, videos and promotional materials using Canva/CapCut
  •  Respond to customer/client enquiries through social media, WhatsApp and other channels
  •  Assist in handling customer feedback and follow-ups professionally
  •  Support marketing activities, campaigns and company events
  •  Perform other administrative and ad-hoc tasks when required

Job Requirements

  •  Currently pursuing a Degree in Marketing, Mass Communication, Business Administration, Public Relations, or related field
  •  Familiar with social media platforms and current trends
  •  Basic knowledge of Canva, CapCut or other content creation tools
  •  Creative, proactive and willing to learn
  •  Good customer service and interpersonal skills
  •  Able to communicate professionally with clients

Skills

Customer Service
Social Media
Administrative Support

Company Benefits

Career growth opportunities

Clear career progression with opportunities for promotion based on performance.

Company Trips & Team Building

Exciting company trips and fun team building retreats to strengthen teamwork and celebrate achievements.

Performance incentives

We reward high performers with attractive incentives and bonuses tied to individual and team achievements.

Bonus

Performance-based bonus to reward outstanding contributions and achievement


Additional Info

Experience Level

#NoExperienceNeeded

Career Level

Internship

Job Specialisation


Company Profile

SFAI Malaysia - Tasik Damai Branch -logo-image

SFAI Malaysia - Tasik Damai Branch

SFAI MALAYSIA PLT is an integrated accounting firm, offering comprehensive professional services in audit, assurance, tax, corporate advisory, and more. We are a member firm of SFAI International Network based in Santa Fe, New Mexico, and we are rank amongst the Top 20 firms Globally. We are here to help our clients develop better business strategies that build on their unique inherent and potential strengths—the...