Job Description

Looking to kickstart or grow your career?

We’re hiring motivated and customer-focused Telesales to join our growing team. If you enjoy engaging people over the phone, love achieving targets, and thrive in a supportive environment, this role is for you!

What You’ll Do

• Make outbound calls to engage potential customers/donors with a positive and friendly approach.
• Pitch products/services, handle objections, and close sales.
• Upsell and cross-sell based on customer needs.
• Meet and exceed sales targets and contact rate KPIs.
• Update customer interactions accurately in the CRM system.
• Log feedback to improve service quality and customer satisfaction.
• Ensure all requests and data are submitted correctly for processing.
• Collaborate with your team and participate in coaching/training.
• Contribute ideas for improving processes and team performance.

Job Requirements

 What We’re Looking For

• Min.SPM / Diploma / Degree in any field.
• At least 1 year of experience in sales.
• Excellent communication skills in English
• Strong interpersonal skills with a customer-first attitude.
• Able to multitask, adapt quickly, and manage time effectively.
• Fast learner who is open to coaching and feedback.

Why Join Us?

• 20+ years of proven success in the industry – stable & reputable organization.
• Uncapped commission – no minimum requirement, your effort drives your rewards.
• Normal working hours – Monday to Friday, 9 AM – 6 PM (no shifts or weekends).
• Hands-on training & mentorship from experienced professionals.
• Fun, collaborative team culture – we work hard and celebrate success together through team activities and events.

Skills