Job Description

About the job

Job Title: Marketing and Community Relations Executive

Location: Kuala Lumpur, Malaysia

Languages Required: Chinese & English

Employment Type: Full-Time

About the Role

We are looking for a dynamic and driven Marketing and Community Relations Executive to join our growing team in Kuala Lumpur. This role is ideal for someone who passionate about digital marketing, community engagement, and financial markets.

The ideal candidate is bilingual (Chinese and English), has at least 1 year of relevant experience, and is excited to take ownership of both digital campaigns and on-the-ground community engagement. A good understanding of financial markets and investment concepts is required.

You’ll play a key role in leading initiatives to engage and inspire the finance and investing community, executing marketing initiatives, and supporting clients across the region.

Key Responsibilities

Community Management & Growth

• Manage and grow the finance and investing community across online and offline platforms.
• Drive engagement through active moderation, discussion facilitation, and user interaction.

Content Creation & Campaign Planning

• Plan, create, and publish compelling content (written, visual, and video) in both English and Chinese for social media, website, and community channels.
• Generate financial-related topics and discussions to engage retail investors.

Social Media & Growth Hacking

• Lead growth hacking initiatives to expand social media reach and engagement.
• Track key performance metrics and optimize campaigns for growth and conversion.

Event Planning & Execution

• Support the planning and execution of investor education events, webinars, and offline community meetups.
• Liaise with partners, speakers, and vendors to ensure successful event delivery.

Marketing Operations

• Manage day-to-day marketing activities including scheduling, campaign tracking, and reporting.
• Assist in CRM, e-mail marketing, digital ads, and cross-channel promotions.

Client & Partner Support

• Provide multinational client support, including assisting with campaign deliverables and community activations.

Job Requirements

Qualifications & Requirements

• Minimum 1 year of relevant experience in marketing, community relations, or digital content creation.
• Bilingual in Chinese (Mandarin) and English – proficient in both written and spoken communication.
• Strong interest in marketing and financial markets is a must.
• Prior exposure to investment-related content or financial education is preferred.
• Experience in social media management, content creation, and basic video production is a strong advantage.
• Familiarity with tools such as Canva, CapCut, Meta Business Suite, or equivalent platforms is a plus.
• Possesses strong interpersonal and communication skills.
• Able to work independently, show initiative, and thrive in a fast-paced, dynamic environment.
• Holds a Bachelor’s degree in Marketing, Communications, Business, or a related field.
• Highly organized, detail-oriented, and capable of managing multiple tasks and deadlines.
• Displays a robust "can-do" attitude with a growth and solution-oriented mindset.

Join us if you're passionate about investing, digital engagement, and building communities that matter.

Skills