Job Description

• Answering and screening internal and external phone calls and emails.
• Scheduling appointments for the sales department, service providers, suppliers, and customers.
• Maintaining and updating supplier, sales, and customer records.
• Keeping track of the sales team's communication with customers.
• Preparing and filing sales invoice and agreements.
• Managing the sales department's budget and commissions.
• Liaising with other departments on administrative matters of mutual importance.
• Performing research toward identifying potential sales leads and pitches.

Job Requirements

• Minimum SPM or Diploma.
• Ability to speak in English, Malay and Mandarin.
• Demonstrable experience in sales support administration, or similar.
• Experience with sales industry software or Auto Count.
• In-depth knowledge of administrative recordkeeping practices.
• Familiarity with sales invoice and agreements.
• Working knowledge of managing budgets and keeping track of sales commissions.
• Proficiency in word processing and spreadsheet software.
• Excellent written and verbal communication skills, as well as customer service skills.
• Exceptional interpersonal skills and a proactive approach toward problem-solving.

Skills