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ASSISTANT OPERATIOS MANAGER (NOVEMBER 2026)

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AI-generated summary

  • Run monthly client reviews, coach and audit merchandisers; manage POSM, OOS and reports.
  • Work with clients, stores and distributors to resolve merchandising and compliance.
  • Own merchandiser performance and KPIs; drive measurable field impact!

Undisclosed

Malaysia, Kuala Lumpur

Job Description

Role


Duties & Responsibilities
- Conduct monthly review meeting with clients on operation, compliance and OOS issues.
- Build rapport with clients and retail store personnel.
- To ensure the operation excellence of the field personnel and carried out effectively and efficiently.
- Submission and completion of all reports timely and accurately.
- Co-ordinate with both internal and external customers on all operation issues.
- Support team leader in training & coaching new merchandisers
- Conduct audit on merchandising quality.
- Managing POSM
- Liaise with Client & Distributor, problem solving on merchandiser or outlet issues
- Monthly updates on merchandisers performance/KPI achievement
- Monitor merchandisers day to day performance and discipline matters
- Monthly engagement with the Teams
- Manage ad-hoc request & manpower allocation


Job Requirements

Job Requirements
- Min. SPM / STPM / Diploma
- At least 2 year working experience in FMCG/sales operations
- Aggressive, fast – learner and good people management skills
- Must possess own transport and willing to travel outstations
- Good communication & presentation skills, analysis on data
- Willing to travel to outstation


Company Benefits

People-first culture

Shopper360 prizes our people above all. We believe in nurturing our staff’s talents to their fullest potential.

Career development

Our professional development and life enrichment programs ensures our staff are always learning new skills and knowledge.

Flexibility

We prioritise creating a fun, cooperative, and innovative work culture - all dedicated to effective career building, and serving our clients better.


Additional Info

Company Activity

Last active - few days ago

Job Specialisation


Company Profile

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Shopper360

Shopper360 is the foremost shopper marketing expert group in Malaysia, with over 30 years’ experience in the industry. Together with our subsidiaries, we provide the most comprehensive marketing and advertising solutions that integrates your consumers’ journey from digital brand awareness, retail and in store media, to events and active engagements. All to help you achieve optimum sales, conversions, and brand...