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This job is all about improving food and coffee operations in Southern Johor. You might like this job because you get to visit sites, check food safety practices, and train staff to ensure everything runs smoothly and deliciously!
Undisclosed
Malaysia, Kuala Lumpur
Job Description
Role
Duties & Responsibilities
- To analyze and consolidate findings, provide improvement recommendations and liaise with COMPANY person-in-charge (Food & Coffee team) on a frequent basis.
- Site Visits to deli2go & Costa sites:
- Analyse site performance to determine area for improvement (Review by sales vs target)
- Conduct site visits that have been properly scheduled, and produce site visit reports.
- Walk about & observe current operations to ensure food safe practices & housekeeping are adhered to, food preparation is carried out per SOP, POSM and promotions are executed & planogram compliance
- Quarterly Audits using Operations Excellence Store Visit format, which findings is reported back to Shell Food & Coffee team including S&O team, covering:
2.Personal hygiene of site staff preparing food
3. Equipment cleaning & maintenance
4. Product preparation & display
5. Inventory management
6. Service steps and product knowledge of site staff
7. Costa SOPs
8. Share observation/audit/performance results with Shell retailer & discuss areas for improvement
- Training for new sites & Refresher training for new staff
- Conduct deli2go Crew Foundation Training and organize Food Handler’s Training at deli2go Academy for new sites
- On-site coaching of retail outlet site staff on proper baking, food preparation and food safety which complies to local regulatory requirements
Job Requirements
Job Requirements
- Must be well verse with Food & Beverage (F&B) operation is an advantage
- Prior working experience with retail business, F&B operations and F&B Sales is an advantage. Fresh graduates are welcome to apply.
- Demonstrate fluency in the local language and ideally in English & Bahasa Malaysia, both written and spoken
- Self-motivated
- Result Driven
- Detail-Oriented
- Time Management skills
-Team player
- Problem solving
-Analytical thinking
- Strong communication and negotiation skills
- Ability to behave and interact professionally with retailers
- Able to converse & write in Bahasa Malaysia and English
- Able to travel around South Malaysia
Company Benefits
People-first culture
Shopper360 prizes our people above all. We believe in nurturing our staff’s talents to their fullest potential.
Career development
Our professional development and life enrichment programs ensures our staff are always learning new skills and knowledge.
Flexibility
We prioritise creating a fun, cooperative, and innovative work culture - all dedicated to effective career building, and serving our clients better.
Additional Info
Company Profile
