AI-generated summary
- Define and document processes; gather, reconcile and translate requirements into reports.
- Liaise with vendors, ops and BA teams to turn client needs into actionable solutions.
- Lead analytics, UAT and process updates to improve team efficiency and impact!
Undisclosed
Malaysia, Kuala Lumpur
Job Description
Role
Duties & Responsibilities
• Defining and documenting business functions and processes.
• Gathering information from multiple sources and critically evaluating it, reconciling conflicts, disseminating high-level information into details and distinguishing user requests from their true needs.
• Interpreting business needs of clients and translating them into business analytics and reports with the help of strong analytical skills
• Documenting and communicating the results of your efforts.
• Assisting technically in training and coaching.
• Ensuring solutions meet business needs and requirements.
• Participating in user acceptance testing and undertaking the functionality testing of new system on analytics and reporting and data requirement.
• Updating, implementing and maintaining procedures.
• Liaising between vendors, business analyst department, operation teams and business unit’s user.
• Keeping up in deliverables and ensuring timely completion
• Review data analysis to improvement department structure and efficiency to meet business needs.
• By default an office-based position, may requires working remotely
Job Requirements
Job Requirements
• Professional Qualification / Degree in Analytics / IT / Statistics
• Fresh graduate or with 1-3 years working experience as business analyst
• Good command in English (oral + written) and Bahasa Malaysia (oral)
• Other Requirements:
- Computer literacy: Excel (Power Query, DAX, Power BI), T-SQL (MS-SQL preferably), AI Agent, Presentation material preparation (Slides, Video, Tutorial, Documentations)
- Presentation Skills
- Critical Thinking
Company Benefits
People-first culture
Shopper360 prizes our people above all. We believe in nurturing our staff’s talents to their fullest potential.
Career development
Our professional development and life enrichment programs ensures our staff are always learning new skills and knowledge.
Flexibility
We prioritise creating a fun, cooperative, and innovative work culture - all dedicated to effective career building, and serving our clients better.
Additional Info
Company Activity
Last active - 1 week ago
Experience Level
0 - 10 Years of Experience
Company Profile
