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OPERATIONS EXECUTIVE (FNBM)

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AI-generated summary

  • Run merch ops: recruit, coach, audit, track attendance, promos, OOS & reports.
  • Client-facing retail merchandising across regions; liaise with distributors & clients.
  • Lead hires, train teams, travel monthly for audits and own in-store impact!

Undisclosed

Malaysia, Kuala Lumpur

Job Description

Role


Duties & Responsibilities
- Conduct monthly review meeting with clients
- Responsible for payroll and recruitment operations within timeline
- Brief new joiners the working guideline, and all benefit staff are entitled
- Support team leader in training & coaching new merchandisers
- Compile regional reports, cross check & ensure accuracy
- Interview & recruit team leaders & merchandisers
- Ensure various daily / weekly / monthly deliverables of Jump Admin are achieved
- Conduct Internal audit on merchandising quality
- Monitor daily merchandiser attendance tracking
- Tracking Promotion Price from Promo Bulletin & secondary Display execution
- Weekly Price Check
- OOS Tracking, highlight which SKU was in high OOS and update to client by weekly
- Managing POSM
- Liaise with Client & Distributor, problem solving on merchandiser or outlet issues
- Check merchandiser’s expenses claims & monthly KPI
- Monthly updates on merchandisers performance/KPI achievement
- Co-ordinate with both internal and external customers
- Backup support of field work
- Travel to region for field work and audit once a month
- Monitor merchandisers day to day performance and discipline matters
- Monthly engagement with the Teams
- Manage ad-hoc request & manpower allocation


Job Requirements

Job Requirements
- Min. SPM / STPM / Diploma
- At least 1 year working experience in FMCG/sales operations
- English & Bahasa Malaysia, Other language command would be an added advantage.
- Aggressive, fast – learner and good people management skills
- 25 – 36 years old
- Must possess own transport and willing to travel outstations
- Good communication & presentation skills, analysis on data
- Willing to travel to outstation
- Managed to fulfill 100% call achievement
- Deal with multiple clients


Company Benefits

People-first culture

Shopper360 prizes our people above all. We believe in nurturing our staff’s talents to their fullest potential.

Career development

Our professional development and life enrichment programs ensures our staff are always learning new skills and knowledge.

Flexibility

We prioritise creating a fun, cooperative, and innovative work culture - all dedicated to effective career building, and serving our clients better.


Additional Info

Company Activity

Last active - 1 week ago

Job Specialisation


Company Profile

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Shopper360

Shopper360 is the foremost shopper marketing expert group in Malaysia, with over 30 years’ experience in the industry. Together with our subsidiaries, we provide the most comprehensive marketing and advertising solutions that integrates your consumers’ journey from digital brand awareness, retail and in store media, to events and active engagements. All to help you achieve optimum sales, conversions, and brand...