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This job is about being the bridge between tech teams and business needs. You might like this job because it involves analyzing data, improving processes, and ensuring everything runs smoothly—all while helping others succeed!
Undisclosed
Malaysia, Kuala Lumpur
Job Description
Role
Duties & Responsibilities
- Defining and documenting business functions and processes.
- Gathering information from multiple sources and critically evaluating it, reconciling conflicts, disseminating high-level information into details and distinguishing user requests from their true needs.
- Interpreting business needs of clients and translating them into the application and operational requirement with the help of strong analytical skills
- Documenting and communicating the results of your efforts.
- Assisting technically in training and coaching.
- Ensuring solutions meet business needs and requirements.
- Participating in user acceptance testing and undertaking the functionality testing of new system.
- Updating, implementing and maintaining procedures.
- Liaising between developer teams, operation teams and business unit’s user.
- Keeping up in deliverables and ensuring timely completion
- Review data analysis to improvement department structure and efficiency to meet business needs.
Job Requirements
Job Requirements
- Professional Qualification / Bachelor’s degree in Business Analytics, IT, Statistics, Data Science, or related fields
- 1-3 years working experience as business analyst
- Good command in English and Bahasa Malaysia (verbally & written)
- Proficiency in Reporting & Analysis with an ability to create clear and actionable insights
- Strong Analytical Skills to examine and interpret data effectively
- Detail-oriented, proactive, and able to work efficiently in an on-site environment
- Effective Communication skills for collaborating with cross-functional teams and presenting findings
- Experience in Data Analytics tools and techniques
- Strong analytical and inquisitive mindset with interest in retail operations and reporting
- Proficient in Microsoft Office and reporting systems
- Able to prepare clear and accurate reports and presentations for management
- Strong critical thinking and problem-solving skills
- Advanced Excel skills (formulas, pivot tables, data analysis)
- Independent, self-motivated, and able to meet reporting deadlines
- Good communication and interpersonal skills to work with cross-functional teams
- Detail-oriented and result-driven
- Team player with a process improvement mindset
Company Benefits
People-first culture
Shopper360 prizes our people above all. We believe in nurturing our staff’s talents to their fullest potential.
Career development
Our professional development and life enrichment programs ensures our staff are always learning new skills and knowledge.
Flexibility
We prioritise creating a fun, cooperative, and innovative work culture - all dedicated to effective career building, and serving our clients better.
Additional Info
Company Profile
