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OPERATIONS SENIOR SUPERVISOR

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This job is for an Operations Senior Supervisor who leads and supports a team of Promoters at various outlets. You might like this job because you’ll get to motivate a team, ensure smooth operations, and drive sales success in a dynamic environment!

Undisclosed

Malaysia, Kuala Lumpur

Job Description

Role


Duties & Responsibilities
- Key operational contact person at assigned group of outlets
- Works closely with outlet buyers to ensure client gets the best and strategic location for promoter activation with secondary display BEST spot.
- To recruit, lead, coach and manage a group of Promoters (Merchandisers) at assigned outlets in achieving agreed monthly promoter sales & engagement targets.
- Oversee daily operation matters at outlets level to ensure smooth execution on promoter activation and merchandising support initiatives.
- To ensure Promoters follow strictly the agreed operational and training SOPs set.
- To ensure Promoter (Merchandiser) updates PRISM/CLOVER module on-time and complete.
- Ensure all remuneration and incentives pay-out details are submitted on-time for processing.
- To review and share feedback on market intelligence reports, sales and engagement achievement tracking at outlet level.
- To escalate OOS situation to local sales reps.
- To manage all promoter(merchandiser) punch card submission for payroll
- Ensure all promoter (merchandiser) details are accurate and updated


Job Requirements

Job Requirements
- At least 1 year(s) of working experience in the related field is required for this position
- Applicants are able to spoken and written in English/ Chinese/ Bahasa Malaysia
- Strong skills in presentation, project management, interpersonal, logical thinking, and problem solving.
- Stable under pressure and have strong sense of urgency.
- Positive attitude, enthusiastic, optimistic, hardworking, and challenge lover.
- Strong analytical and communication skills
- Able to work independently as well as a team player
- Have an open mindset towards, embraces and continuously initiates and implements change.
- Self-motivated, friendly, talkative & responsible.
- Applicants are able to spoken and written in English/ Chinese/ Bahasa Malaysia
- Applicants must be willing to travel.


Company Benefits

People-first culture

Shopper360 prizes our people above all. We believe in nurturing our staff’s talents to their fullest potential.

Career development

Our professional development and life enrichment programs ensures our staff are always learning new skills and knowledge.

Flexibility

We prioritise creating a fun, cooperative, and innovative work culture - all dedicated to effective career building, and serving our clients better.


Additional Info

Company Activity

Last active - few hours ago


Company Profile

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Shopper360

Shopper360 is the foremost shopper marketing expert group in Malaysia, with over 30 years’ experience in the industry. Together with our subsidiaries, we provide the most comprehensive marketing and advertising solutions that integrates your consumers’ journey from digital brand awareness, retail and in store media, to events and active engagements. All to help you achieve optimum sales, conversions, and brand...