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- Lead, recruit, train & coach field team; run audits, set SOPs, hit daily KPIs.
- Partner with Reckitt and retail stores to own in-store execution.
- Own field ops, lead projects and shape team performance with Ops leadership exposure!
Undisclosed
Malaysia, Kuala Lumpur
Job Description
Role
Duties & Responsibilities
- To recruit, train and coach Executives & merchandisers to achieve KPI
- Build rapport with clients and retail store personnel.
- To ensure the operation excellence of the field personnel and carried out effectively and efficiently.
- To discipline and spot check field personnel and outlets ( Field audit )
- Monthly meeting with Clients on operations issue, effectiveness and OOS
- Meeting with Client on merchandisers / outlet issues
- Submission and completion of all reports timely and accurately
- Co-ordinate with both internal and external customers on all operation issues in the assigned area
- Set-up and update Standard Operating Procedures / Processes ( SOPs)
- Sharing of reports analysis, trends monitoring & insights and market intelligence findings
- Manage ad hoc projects & manpower allocation
- Ensure team execution excellence in following; promotion compliance, homeshelf compliance, vision score card, MSL SKU, attendance and POSM summary
- Conduct monthly merchandising meeting
- Identify in-outlet opportunities, solve escalated issues and propose action plans
- Preparation of visit itinerary, POSM distribution, adhoc project
- Submission for team’s payroll documents (incentive & claims)
- Managing Sales team ( RSE/KASR) for Reckitt team
- Monitoring BCL and GP for Reckitt
- Assistant to Associate Director / Operations Director in managing the team for operations efficiency and effectiveness
- Trainer for internal team
Job Requirements
Job Requirements
- Degree/Diploma in any technical/design discipline
- Fast paced and able to handle multi projects at the same time.
- Team player
- Good with numbers and costing
- Flexible & adaptable
- Willing to take up challenge in a high pressure, fast-changing environment at irregular hours (including weekends
- Proactive & resilient
- Eye for detail and quality
- Good interpersonal skills. Must be able to interact with all levels/positions.
Company Benefits
People-first culture
Shopper360 prizes our people above all. We believe in nurturing our staff’s talents to their fullest potential.
Career development
Our professional development and life enrichment programs ensures our staff are always learning new skills and knowledge.
Flexibility
We prioritise creating a fun, cooperative, and innovative work culture - all dedicated to effective career building, and serving our clients better.
Additional Info
Company Activity
Last active - 1 week ago
Experience Level
0 - 10 Years of Experience
Company Profile
