Executive, Customer Care | Balakong
Signature Market
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This job is for an Executive in Customer Care at Balakong. You might like this job because you'll be befriending customers to improve products and company progress, providing professional support and ensuring customer satisfaction.
RM 2400 - RM 2500
Balakong
Full-Time
few days ago
Job Description
Job Description
- Befriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as our products.
- Maintain a positive, empathic, and professional attitude towards customers at all times.
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolved within a time limit.
- Communicating with customers through various support.
- Work with the customer service manager to ensure customer satisfaction and provide professional customer support.
- Other duties may arise from time to time and may be assigned to the employee as necessary.
Job Requirements
Requirements
- An outgoing and friendly person who enjoys talking with people.
- Well versed in English, Malay and proficient in Mandarin to effectively communicate with Mandarin-speaking customers.
- With a "getting things done" attitude.
- Go the extra mile to engage with customers.
- Ability to Work Under Pressure.
- Attentiveness.
- Able to work in 7 day shifts (9 am-5 pm) with granted 2 off days per week.
- Malaysian only.
Signature Market - Career Page
For more job details, kindly visit Signature Market - Career Opportunities
https://sites.google.com/signaturemarket.co/sm-careeropportunities/home
Skills
Company Benefits
Free Healthy Snacks
Lots of delicious healthy snacks. We are in healthy snack business.
Medical Insurance
Confirmed staff gets Medical Insurance.
Employee Special Price
Employees get great discount to purchase our products.
Accessible thru MRT
Our office is situated in KL Eco City / Medan Connaught with access to MRT / Public Transport.
Various dining choices
Huge choice of F&B outlets.
Office | Mon - Fri: 7 hours ; Operations & Outlet: Shift
Fun & friendly working environment.
Additional Info
Company Activity
Last active - few minutes ago
Experience Level
#NoExperienceNeeded
Career Level
Entry Level
Job Specialisation
Customer Service
Company Profile
Signature Market
Signature Market is a lifestyle FMCG brand with its vision to upgrade the community lifestyle and well-being in Asia. Through the teaching of conscious living, Signature Market believes that everyone deserves to live a happy & fulfilled life. Happiness starts from being healthy physically, mentally & spiritually.
Signature Market - Career Page | Get an overview of some of the job areas that are available for you, and explore some of the opportunities that could help you further develop your career. https://sites.google.com/signaturemarket.co/sm-careeropportunities/home
Executive, Customer Care | Balakong
RM 2400 - RM 2500
Balakong
Full-Time
few days ago