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Manager, Retail Outlet (Multiple Locations)

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AI-generated summary

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  • Run outlet ops: lead sales associates, manage fresh stock, set visual merch, meet sales goals.
  • Customer-first retailer in Setia City & Mid Valley Southkey; deeply product-focused.
  • Lead the team, shape customer moments and drive sales impact!

Undisclosed

malaysia, Kuala Lumpur

Job Description

Location :

  • Setia City Mall, Shah Alam
  • Mid Valley Southkey, Johor

Job Description 

  1. Create and maintain a retail culture focused on the customer, enhance the buying experience plus build relationships that lead to long term business growth; demonstrate detailed knowledge of all products services.
  2. Ensure the outlet operates at optimal inventory stock levels and is responsible for ensuring all stocks sold in the outlet are fresh and follow the product shelf-life order.
  3. Responsible for achieving sales goals.
  4. Must able to handle a group of sales associates.
  5. Positively affect profitability in the areas of customer service, sales, inventory/ expense control risk management.
  6. Responsible for effective implementation of all visual merchandising standards operational direction.
  7. Ensure that standards are being followed including floor sets, cleanliness, marketing, signage sales promotion.
  8. Create merchandise presentations as well as displays that have impact, are customer focused maximize sales.
  9. Ensure each customer is welcomed into the store in a warm genuinely sincere manner.
  10. Ensure the appropriate quality time is spent with the customer, asking questions in order to learn about his/her needs, preferences lifestyle.
  11. Other duties may arise from time to time and as may be assigned to the employee.

Job Requirements

 

Requirements

  1. Posses customer service and communication skills.
  2. At least 5 years of working experience in retail outlet or related field.
  3. Good in maintain Inventory, Store, Organized, Independent person.
  4. Able to communicate in English, Malay, and Mandarin;  to communicate with Mandarin-speaking customers.
  5. Smoking or Vaping is prohibited to uphold our brand and promote a healthy lifestyle.
  6. 5 working days per week; 9 hours (2 rest days on weekdays).
  7. Training will be provided.
  8. Malaysian only.

Salary range : Basic Salary + Commissions + Allowances + OT + EPF + SOCSO

Signature Market - Career Page
For more job details, kindly visit Signature Market - Career Page
https://sites.google.com/signaturemarket.co/sm-careeropportunities/home 


Skills

Customer Service
Retail Sales
Retail Operations
Retail Management
Sales Management
Team Leadership
Mandarin Chinese
Customer Support

Company Benefits

Free Healthy Snacks

Lots of delicious healthy snacks. We are in healthy snack business.

Medical Insurance

Confirmed staff gets Medical Insurance.

Employee Special Price

Employees get great discount to purchase our products.

Accessible thru MRT

Our office is situated in KL Eco City / Medan Connaught with access to MRT / Public Transport.

Various dining choices

Huge choice of F&B outlets.

Office | Mon - Fri: 7 hours ; Operations & Outlet: Shift

Fun & friendly working environment.


Additional Info

Company Activity

Last active - few minutes ago

Career Level

Manager / Team Lead

Job Specialisation


Company Profile

Signature Market-logo-image

Signature Market

Signature Market is a lifestyle FMCG brand with its vision to upgrade the community lifestyle and well-being in Asia. We continue to set new standards for accessibility, innovation, and wellness in the marketplace. Through the teaching of conscious living, Signature Market believes that everyone deserves to live a happy & fulfilled life. Happiness starts from being healthy physically, mentally &...