Oversee and lead all cross-border trade operations for the company, ensuring efficient logistics flow, regulatory compliance, cost optimization, and continuous improvement of import/export processes. This role manages a team and works closely with senior management to support business growth strategies.

• Lead and manage the import and export team to ensure accurate, compliant, and on time shipment execution.
• Develop and implement strategies to optimize logistics costs, lead times, and overall operational efficiency.
• Oversee end to end import and export processes, including documentation, customs clearance, and compliance with local and international trade regulations.
• Provide expertise in HS code classification, duty optimization, Free Trade Agreements, and customs exemptions to minimize risk and cost.
• Manage and negotiate relationships with freight forwarders, carriers, customs brokers, and relevant government authorities, including freight rates and service contracts.
• Analyze shipping performance, cost trends, and trade compliance risks, and implement continuous improvement initiatives.
• Establish and maintain SOPs, work instructions, KPI tracking, and ensure audit readiness.
• Resolve complex shipment issues, disputes, and regulatory challenges in a timely manner
• Collaborate cross functionally with Logistic, Procurement, Planning, Warehouse, Sales, and Finance to support overall supply chain strategy.
• Prepare periodic performance reports and updates for senior management.