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Engineer, Sales & Service Operations

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This job is an Engineer focusing on Sales & Service Operations at Tractors Petroleum Services. You might like this job because you get to communicate with customers on product improvements, warranty issues, and coordinate engineering services while managing service jobs and technician administration.

Undisclosed

Malaysia | Labuan | TPS Labuan (S022), Kuala Lumpur

Job Description

Company :

Tractors Petroleum Services

  • Communication with customer on aftersales service-related products improvement program, warranty issues, service training programs, preventive maintenance package, any other business opportunity and etc.
  • Respond to customers repairs including preparing repair quotations to customers, products improvement, corrective maintenance and recommendation.
  • Coordinate with project team on any engineering services extended to customers.
  • Opening and monitoring up to closing and invoicing service jobs to customers and sales department.
  • Coordination with Parts Department for service jobs related parts requirement and follow-up on back order parts required.
  • Daily administration of technicians including allocation of service jobs.
  • Interpret service manual and assist technicians for equipment troubleshooting.
  • Prepare work-pack, work method statement for customer approval prior mobilize technicians to the site.
  • Organize tools box meeting, evaluate job hazard analysis together with the technicians prior mobilize to the site.
  • Experience with equipment/ machinery sales or parts sales will be added advantages.


Job Requirements


Company Benefits

Career development

We look at individuals who yearn to be a part of building nations, making a difference in the community and environment that we live in.

Professional training

Our Growing Entrepreneurs (PROTÉGÉ) programme continues our long-standing commitment towards growing Malaysian talent!

Internship programme

If you are in search of meaningful experiences and potential careers that are built to last - you have come to the right place.


Additional Info

Company Activity

Last active - few hours ago


Company Profile

Sime Darby Motors-logo-image

Sime Darby Motors

Sime Darby Motors is the automotive arm of Sime Darby Berhad and is involved in the retail, distribution and assembly businesses. It has operations in ten markets across the Asia Pacific region.

With over 40 years of experience, Sime Darby Motors is a major industry player in the Asia-Pacific region. Sime Darby Motors currently represents 30 brands, ranging from luxury brands (such as BMW, McLaren and Rolls Royce) to various mass market brands like Ford, Peugeot and Hyundai, and trucking names like Hino and Mack.

In 2023, Sime Darby Motors entered the Indonesian automotive market through PT Performance Indonesia, a joint venture between Sime Singapore Limited and Galeon Group.

Source: simedarbymotors.com