Job Description

Company :

1.   Sales and Business Development

• Drive Sales for both Perkins new equipment and product supports to achieve branch revenue Mplan and forecast.

• Manage and handles sales inquiries.

• Identify New business sales opportunities in Sarawak Region

• Develop and maintain good relationship with key and potential clients in the local areas.

2.   Branch Operations

• Oversee daily operations of the branch to ensure efficiency and compliance

• Ensure proper implementation of the company policies, procedures and service standard.

• Manage and monitor branch monthly financial performance target i.e. revenue and expenses as per budget plan.

• Liaise with clients and HO team for factory test plan.

3.   Customer Service Excellence

• Ensure high levels of customer satisfaction through quality service rendered.

• Handle escalated customer complaints and resolve issues promptly.

4.   Leadership

• Lead, coach and develop branch team to meet performance goals

• Conduct monthly branch performance with team.

• Plan staffs training with HQ & HR

• Foster a culture of accountability and motivation and continuous improvement.

5.   ESH

• Ensure adherence to all regulatory and ESH policy

• Identify and manage risks related to operations and customers service.

6.   Report

• Prepare and compile sales and operations monthly report and submit to head office on branch performance.

• Analyze data and recommendation for improvement

Job Requirements