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Sales Specialist, After Sales

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This job is focused on supporting customers after they buy equipment. You might like this job because it involves planning sales calls, promoting services, ensuring customer satisfaction, and even collecting payments while building new client relationships!

Undisclosed

Malaysia | Johor | TM1982 Kluang (J002), Kuala Lumpur

Job Description

Company :

Sime Darby Industrial Sdn Bhd

  • Systematically plan sales coverage activities for the assigned customer at the designated territory.
  • Ensure effective coverage of customers by closely adhering to the Planned Annual Rate (PAR) call to ensure the minimum calls are met for the various categories of customers.
  • Responsible for calling customers at their offices and work sites/camps on a scheduled basis.
  • Responsible for promoting the SDI Rental, Used, New, SEM and Parts & Services Merchandising Program such as CSA and SOS with the results and recommendations for each program promptly presented to customers.
  • To promote any parts sales and service sales campaign launched by the SDI and ensure all customers are aware and understand the benefits of these campaigns.
  • To ensure prompt and accurate reporting of customer/ equipment population, customer coverage/ call, lost sales, prospects, custom track service and machine inspection programme are carried out.
  • Responsible for reporting on competitive activities and all lost sales. Lost sales must be reported in SalesLink as they occur and submitted promptly.
  • Responsible for collection of overdue debts of all customer accounts assigned to and for keeping the customer’s debts within his credit period on TIMELY basis.
  • Responsible to prospect for new customer to develop new business and customer base.
  • Refer all After Sales opportunities (parts & services) to immediate superior.
  • Participate in all trainings, meetings, briefing, certification etc to improve knowledge, skillset and competency.


Job Requirements


Company Benefits

Career development

We look at individuals who yearn to be a part of building nations, making a difference in the community and environment that we live in.

Professional training

Our Growing Entrepreneurs (PROTÉGÉ) programme continues our long-standing commitment towards growing Malaysian talent!

Internship programme

If you are in search of meaningful experiences and potential careers that are built to last - you have come to the right place.


Additional Info

Company Activity

Last active - few hours ago


Company Profile

Sime Darby Motors-logo-image

Sime Darby Motors

Sime Darby Motors is the automotive arm of Sime Darby Berhad and is involved in the retail, distribution and assembly businesses. It has operations in ten markets across the Asia Pacific region. With over 40 years of experience, Sime Darby Motors is a major industry player in the Asia-Pacific region. Sime Darby Motors currently represents 30 brands, ranging from luxury brands (such as BMW, McLaren and Rolls Royce) to...