Job Description

Company :

• Systematically plan for sales coverage activities for the assigned customer at the designated territory.  All sales related activities are to be registered in SalesLink CRM on regular basis (daily or weekly).
• Ensure effective coverage of customers by closely adhering to the Planned Annual Rate (PAR) call to ensure the minimum calls are met for the various categories of customers under his care and coverage. 
• Responsible for calling customers at their offices and work sites/ camps on a scheduled basis.
• Responsible for promoting the SDI RUNSEM Sales or Program promptly presented to customers. 
• To ensure prompt and accurate reporting of customer/ equipment population, customer coverage/ call, lost sales, prospects, custom track service and machine inspection (when required) are carried out.
• Responsible for the maintenance of good relations and the continued building of SDI’s image. Customer’s complaint should be handled fairly and justly without excessive expenses to the Company and to refer the complaint to Branch Manager/ Regional Sales Manager promptly whenever the need arises.
• Responsible for reporting on competitive activities and all lost sales. Lost sales must be reported in SalesLink as they occur and submitted promptly. 
• Responsible for collection of overdue debts of all customer accounts assigned to and for keeping the customer’s debts within his credit period on TIMELY basis. 
• Responsible for ensuring that all Cash and Cheques received from customers are handed to Account Department within 24 hours after receiving them and ensure that a temporary receipt is issued for all payments. 
• Responsible for a close working relationship with SDI HQ Sales and Marketing department and Credit Control Departments to help achieve all objectives. 
• Customer’s credit worthiness is checked with and approved by the Branch Manager/ Regional Sales Manager as appropriate before orders are processed.
• Responsible to prospect for new customers to develop new business and customer base.
• Participate in all trainings, meetings, briefing, certification etc to improve knowledge, skillset and competency.
• Responsible for any other related duties as specified by the Company from time to time as assigned by Superior.

Job Requirements