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Service Coordinator

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This job is a Service Coordinator at Sime Darby Industrial. You might like this job because you’ll keep everything organized, helping teams work together smoothly and ensuring customers receive their invoices correctly and on time!

Undisclosed

Malaysia | Pahang | SDMH Kuantan (C001), Kuala Lumpur

Job Description

Company :

Sime Darby Industrial Sdn Bhd

  • Monitor and manage all Work-in-Progress (WIP) jobs, ensuring they are reviewed, updated, and closed within Company Policy from the last technician labor entry date
  • Actively follow up with the technical team, admin, and parts department to prevent aging WIP and ensure clean closure of all jobs.
  • Ensure all customer documentation (Purchase Order, signed quotation) is collected, verified, and filed according to ISO 9001:2018 standards.
  • Maintain financial accuracy, process compliance, and deliver timely, efficient service operations as aligned with organizational and divisional goals
  • Track and validate that all technician timecards are fully transferred into each service job before proceeding with invoicing to ensure accurate labor cost and billing.
  • Verify the availability of all supporting documents required for job closure and invoicing, including packing slips, SOS reports, and service reports.
  • Work closely with the Service Manager and Executive to support timely invoicing and revenue recognition, contributing to monthly service revenue targets.
  • Handling invoice submission via customer E-systems and portals, ensuring all job-related documents are uploaded correctly and in compliance with customer-specific invoicing protocols.
  • Support the billing process by coordinating Supervisor to prepare invoice requests, ensuring all job data is complete and accurate.


Job Requirements


Company Benefits

Career development

We look at individuals who yearn to be a part of building nations, making a difference in the community and environment that we live in.

Professional training

Our Growing Entrepreneurs (PROTÉGÉ) programme continues our long-standing commitment towards growing Malaysian talent!

Internship programme

If you are in search of meaningful experiences and potential careers that are built to last - you have come to the right place.


Additional Info

Company Activity

Last active - few days ago

Job Specialisation


Company Profile

Sime Darby Motors-logo-image

Sime Darby Motors

Sime Darby Motors is the automotive arm of Sime Darby Berhad and is involved in the retail, distribution and assembly businesses. It has operations in ten markets across the Asia Pacific region. With over 40 years of experience, Sime Darby Motors is a major industry player in the Asia-Pacific region. Sime Darby Motors currently represents 30 brands, ranging from luxury brands (such as BMW, McLaren and Rolls Royce) to...