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Internship Data Center Operation Technician

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This job is an Internship for a Data Center Operations Technician. You might like this job because you'll dive into hands-on tech tasks like fixing hardware, managing IT equipment, and supporting maintenance activities in a bustling data hub!

RM 800 - RM 1000

Sedenak Data Center Park, Johor

Job Description

  • Perform hardware support and maintenance — installations, moves, adds, and changes (IMAC).
     
  • Handle IT equipment decommissioning, including servers, storage, and networking devices.
     
  • Conduct media management — secure HDD/SSD destruction and disposal.
     
  • Manage structured cabling tasks, including connecting and disconnecting patch cables.
     
  • Perform hardware break-fix support — replace or reseat HDDs, memory, mainboards, SFP modules, and related components.
     
  • Conduct regular physical and visual inspections of equipment and facility conditions.
     
  • Provide on-site support during scheduled maintenance and change activities.
     
  • Troubleshoot IT and network hardware issues in collaboration with technical teams.
     
  • Maintain and track inventory of RMA parts, cold spares, and tools.
     
  • Coordinate and supervise vendor activities, including access control and site escorting.
     
  • Support POP site operations and provide on-call standby assistance as needed.
     
  • Prepare accurate and timely reports on operational activities, incidents, and improvements.
     
  • Adhere to all safety, security, and operational compliance standards.
     
  • Perform other related duties as assigned to ensure smooth data center operations.

Job Requirements

  • Good understanding of structured cabling systems, patching standards, and hardware installations.
     
  • Hands-on experience in IT hardware support, troubleshooting, and component replacement.
     
  • Strong sense of urgency and ability to respond effectively to incidents.
     
  • Familiar with incident and change management processes.
     
  • Experience in large-scale or critical environments is an advantage.
     
  • Fresh graduates with relevant technical knowledge are encouraged to apply.
     
  • Excellent teamwork, communication, and documentation skills.
     
  • Willingness to work rotational shifts (24/7 support) and provide after-hours or on-call support.
     

Added Advantage:

  • Knowledge in rack, space, power, and cooling capacity management.
     
  • Understanding of data center environmental systems (UPS, CRAC, PDUs).
     
  • Familiar with DCIM or ticketing systems.
     
  • Professional certifications such as CDCP, ITIL, Server+, Linux+, Network+, A+, or CCNA are preferred.

Skills

Hardware Support
Data Center Infrastructure Management (CIM)
Change Management
Inventory Control
Structured Cabling
Asset Management
Data Center Operations
Technical Support
Hardware Troubleshooting
Customer Service

Company Benefits

Training & Development

Continuous learning opportunities to enhance skills and career growth.

Positive Work Environment

Collaborative, inclusive, and supportive workplace culture.

Health & Wellbeing

12 Days of Annual Leave & 14 days of Medical Leave

Performance Bonus

Annual performance-based rewards and incentives.

EPF, SOCSO & EIS

Statutory contributions that ensure financial security and employee protection.

Career Growth

Clear pathways for advancement and internal promotion opportunities.


Additional Info

Experience Level

#NoExperienceNeeded

Career Level

Internship

Job Specialisation


Company Profile

SIMPLEXITY TECH (MALAYSIA) SDN. BHD.-logo-image

SIMPLEXITY TECH (MALAYSIA) SDN. BHD.

Simplexity Tech was founded in 2015 with a bold mission: to bridge critical gaps in IT solutioning by delivering expert-driven services with exceptional value. From day one, our focus has been on pairing technical excellence with affordability, making enterprise-grade technology accessible to businesses of all sizes. Starting in South East Asia and the U.S., we quickly earned trust through high-quality products,...