We offer attractive annual wage supplement. 

Attractive Bonus

We offer an attractive leave package to you!

Attractive Leave 

Medical Benefits 

You will be given opportunities to enhance your professional and personal development

Training & Development 

Includes the option to work from home, allowing for greater work-life balance and flexibility in managing your workload

Flexible Working Arrangement  

More relaxed and comfortable work environment, which can lead to increased productivity and a better work-life balance.

Smart Casual Everyday  

Singapore Airlines Limited

<div>As the world’s most awarded airline, Singapore Airlines (SIA) leads the way in global aviation, delivering extraordinary travel experiences while staying committed to excellence, innovation, and safety.</div><div>At SIA, we believe in empowering and developing our people to thrive. We invest in our people’s growth, and our dynamic and supportive work environment inspires each team member to reach their fullest potential and contribute to the continued success of our airline.</div><div>We are always looking for passionate, talented individuals to join SIA. Whether you aspire to soar through the clouds as a pilot, deliver world-class service as a cabin crew, or work behind the scenes to keep our operations running smoothly as a ground professional, you can find your wings with us.</div>

Why Join Us?

<div>At SIA, our core values guide everything we do.&nbsp;</div><div>Safety, Excellence, Customer-Focus, Care, Integrity, and Teamwork shape how we think, act, and interact with our colleagues, customers, and partners. These values foster a culture of shared commitment, collaboration, and respect, as we continuously innovate and deliver world-class service to our customers.</div><div>Our people embody these values, applying them in their work and collaborating with one another to achieve shared goals. Together, we soar to greater heights.</div><div>At SIA, we believe that work-life harmony is key to a fulfilling career. We are a united team that thrives on mutual support, shared celebrations, and collective growth. From collaborating on exciting initiatives to engaging in meaningful community projects, you will always have a supportive network by your side. Above all, we are more than colleagues and we believe in the power of team camaraderie as we rise as one.</div><div>Our people are our greatest asset. We invest in our people by encouraging continuous learning and providing diverse career opportunities to ensure we stay agile and future-ready in the evolving aviation industry.</div><div>Join us and experience a workplace where work-life harmony, travel, team spirit, and community engagement come together to create a truly fulfilling and rewarding professional experience.</div>

Our Core Values

Singapore Airlines (Kuala Lumpur Branch Office)

<p><strong>Key Responsibilities:</strong><br><br></p>
<ul>
<li>Play an important role in managing and building relationships with SIA customers.</li>
<li>Attend to customer feedback promptly and take actions to restore customer confidence.</li>
<li>Work closely with various business units to establish the cause of customer concerns and address servicing gaps.</li>
<li>Participate in various projects and initiatives to raise customer service standards.</li>
</ul>

This job is a Customer Affairs Officer. You might like this job because you get to build relationships with customers, address their concerns, and improve service standards.

Customer Service

Writing

Interpersonal Communications

Collaboration

Time Management

Computer Literacy

Customer Relationship Building

Project Management

Key Responsibilities:





-Play an important role in managing and building relationships with SIA customers.


-Attend to customer feedback promptly and take actions to restore customer confidence.


-Work closely with various business units to establish the cause of customer concerns and address servicing gaps.


-Participate in various projects and initiatives to raise customer service standards.


Customer Affairs Officer

Singapore Airlines Limited

Company Profile

Singapore Airlines Limited