Job Description

Sales & Marketing Executive responsible for promoting products to F&B and retail business owners, developing new sales opportunities, managing customer relationships, handling enquiries and quotations, and supporting marketing activities including social media management and content creation to increase brand awareness and generate leads.

Key Responsibilities

• Promote and introduce company products to F&B and retail business owners.
• Identify and engage potential customers to generate new sales opportunities.
• Handle customer enquiries and provide accurate product information and recommendations.
• Prepare and issue quotations based on customer requirements; follow up on quotations, enquiries, and pending payments to drive sales conversion.
• Build and maintain strong relationships with existing and potential customers; negotiate to achieve sales targets.
• Coordinate with internal teams to ensure customer requirements are met; resolve customer issues and follow up on outstanding matters promptly.
• Maintain accurate customer records, sales reports, and follow-up activities.
• Manage and maintain social media platforms (Facebook, Instagram, TikTok, etc.); plan, create, and publish engaging content including posts, product highlights, photos, videos, and short-form videos.
• Develop social media content calendars and support marketing campaigns, product launches, promotions, and brand awareness activities.
• Monitor social media engagement, enquiries, and campaign performance; respond to comments and messages and convert enquiries into sales opportunities.
• Support the team in achieving overall sales and marketing objectives and perform other duties as assigned by the Department Head or Manager.

Job Requirements

• Diploma or Bachelor's Degree in Marketing, Business Administration, Sales, Communications, or a related field.
• At least 1–2 years of experience in sales, marketing, business development, or social media management. Fresh graduates with strong interest in sales and social media marketing are encouraged to apply.
• Experience in F&B, retail, FMCG, or related industries is an advantage.
• Familiar with social media platforms such as Facebook, Instagram, and TikTok; able to create engaging content including photos, videos, and short-form videos.
• Basic knowledge of graphic design tools such as Canva and video editing tools is an advantage.
• Good communication, presentation, negotiation, and interpersonal skills; customer-oriented, proactive, creative, and results-driven.
• Able to manage multiple tasks, work independently, and coordinate effectively with team members.
• Proficient in Microsoft Office and comfortable preparing quotations, maintaining sales records, and tracking marketing performance.

Skills