Job Description

• Be a Class Anchor – Support our public and in-house training sessions by helping ensure everything runs smoothly.
• Assist with Customer Support – Respond to customer enquiries via WhatsApp or phone and provide excellent customer service.
• Update Customer Records – Maintain and update customer enquiries and sales reports accurately.
• Support Marketing Activities – Capture photos and videos during training sessions for marketing and company documentation.
• Support Different Teams – Assist the Sales, Marketing, and Admin teams with daily tasks and special projects whenever needed.
• Support the coordination and execution of public and client training programmes.
• Assist the team during off-site training sessions and client engagements.
• Accompany the Sales team for external assignments and provide operational support when required.
• Collaborate with different departments and support the Director on operational projects and ad hoc tasks.
• Learn about workplace safety requirements and industry best practices as part of supporting our training programmes.

Job Requirements

• Currently pursuing or recently completed a Diploma or Bachelor's Degree in Business Administration, Management, Human Resources, Marketing, or a related field. 
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace. 
• Good written and verbal communication skills in English and Bahasa Malaysia. 
• Strong organizational and time management skills. 
• Able to multitask and work independently with minimal supervision. 
• Willing to learn and adapt in a fast-paced working environment. 
• Responsible, punctual, and committed to completing assigned tasks. 
• Good interpersonal skills and able to work effectively in a team. 
• Familiarity with document management, scheduling, or customer service is an added advantage. 

Skills