Job Description

Sales Coordination:

- Support the sales team by handling customer inquiries, processing orders, and preparing quotations.

- Create and manage sales reports, forecasts, and tracking documentation.

- Liaise with production and logistics to guarantee prompt product delivery.

- Check in with clients about their order statuses and delivery timelines.

- Update and maintain the customer database and sales records.

Administrative Support:

- Oversee daily administrative functions such as filing, data entry, and document organization.

- Schedule and organize meetings, take minutes, and share pertinent information.

- Professionally handle incoming calls, emails, and other correspondence.

- Assist in creating marketing materials and presentations for sales meetings.

- Aid the HR department in onboarding new hires and keeping employee records current.

General Duties:

- Work with various departments to ensure smooth workflow and effective communication.

- Support the execution of company policies and procedures.

- Engage in training and development opportunities as required.

- Undertake additional responsibilities assigned by the sales manager or senior management.

Job Requirements

- Proven experience in sales coordination or administrative roles, preferably in the manufacturing sector.

- Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

- Excellent verbal and written communication skills in English (knowledge of Malay and Mandarin is a plus).

- Strong organizational skills and attention to detail.

- Ability to work independently and as part of a team.

- Customer-oriented mindset with a proactive approach to problem-solving.

Skills