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This job is for an Online Sales Executive who runs online stores on platforms like Lazada and Shopee. You might like this job because you'll engage with customers, boost sales, and manage orders while being creative with promotions.
Job Description
- Manage daily operations of online stores (Lazada, Shopee, TikTok Shop)
- Handle customer inquiries via platform chat and WhatsApp in a timely and professional manner
- Process and confirm customer orders
- Pack and prepare parcels for dispatch
- Deliver outgoing parcels to courier office using own transport
- Monitor order status, shipping updates, and resolve basic customer issues (delivery, order changes, refunds)
- Actively drive sales performance and work towards improving monthly sales (not just listing products)
- Promote products through platform tools such as campaigns, live promotions, and chat engagement
- Update product information, prices, and stock availability when needed
- Maintain good customer service ratings and response times
Job Requirements
- Must possess own car and valid driving license (for parcel delivery to courier office)
- Strong sales mindset, proactive and target-driven
- Basic computer and smartphone skills
- Good communication skills (written and spoken)
- Responsible, organized, and able to work independently
- Able to handle multiple tasks in a fast-paced environment
- Comfortable working with sales targets and performance expectations
Right to Work Requirements
- Candidates with an existing right to work in the country are preferred
- Local citizens of this country
- Permanent residents (PR) of this country
- Candidates who already have a work permit for this country
Working Arrangement
- On Site
Skills
E-Commerce Sales
Customer Service
Sales Strategy
Sales Support
Additional Info
Company Activity
Last active - few hours ago
Experience Level
1 - 3 Years of Experience
Career Level
Junior Executive
Job Specialisation
Company Profile
SMARTSERVER SDN BHD
SmartServer is a trader and remarketer of refurbished and used IT assets in the APAC region. We produce 100,000+ assets annually and serve our worldwide clientele from our headquarters in Malaysia.With over 20 years of experience in the wholesale IT asset industry, we have helped our clients in sourcing A-grade used IT equipment at the best value. We leverage our global connections to source high quality refurbished...