Job Description

Role Overview

We are looking for a forward-thinking Creative Operations Project Manager, a master orchestrator who blends operational discipline with creative empathy. You’ll own the full lifecycle of creative delivery, from brief to output, ensuring ideas move efficiently, teams are aligned, and every project meets the highest creative and operational standard.

 

You understand the rhythm of creative work, challenge timelines, optimize resource flow, and leverage AI and automation to scale quality and speed. This role demands equal parts people leadership, process innovation, and technical fluency.

Job Requirements

Key Responsibilities

• Operational Leadership
  Translate creative vision into actionable workflows. Lead project scheduling, prioritization, and capacity planning across design pods.
  
   
• Smart Delegation
  Assign tasks based on skill sets, complexity, and creative bandwidth, ensuring designers work at their highest value.
  
   
• AI-Enabled Efficiency
  Use AI tools (ChatGPT, Notion AI, Figma plugins, automation scripts, D365 dashboards) to streamline approvals, monitor timelines, and produce insight reports.
  
   
• Performance Tracking
  Audit effort vs. output to identify inefficiencies. Track delivery KPIs, turnaround time, revision cycles, utilization, and quality adherence.
  
   
• Creative Quality Assurance
  Partner with Creative Directors to ensure work meets brand standards before client handover.
  
   
• Stakeholder Communication
  Serve as the central bridge between creative, account, and production teams. Ensure visibility and transparency across all project stages.
  
   
• Continuous Improvement
  Challenge legacy processes. Propose scalable workflow systems and knowledge management frameworks that increase team productivity.

Requirements

• 4–7 years’ experience in creative project management, studio operations, or experience design agencies.
• Proven ability to manage multiple fast-paced creative pipelines and deliver under tight timelines.
• Strong familiarity with design ecosystems (Adobe Creative Cloud, Figma, 3D/packaging workflows).
• Fluent in project tracking and collaboration platforms (Monday.com, Asana, Notion, ClickUp, D365).
• AI-literate: actively uses AI tools for productivity (ChatGPT, Notion AI, automation plug-ins).
• Data-driven mindset, comfortable auditing time, effort, and quality metrics.
• Excellent communication and leadership skills; able to motivate and align diverse creative talent.

Performance Indicators

• On-time delivery rate across all creative jobs.
• Average revision cycles per project.
• Creative throughput per designer.
• Efficiency improvements from AI or automation initiatives.
• Team satisfaction and stakeholder feedback.

Skills