Job Description

To ensure smooth project implementation, high system uptime, and proper physical site condition through structured installation, preventive maintenance and timely corrective actions.

Job Requirements

A. Project Setup & Implementation

1. Project Management

• Lead and manage end-to-end car park system installation projects
• Conduct site survey and feasibility study
• Prepare project implementation plan and schedule
• Coordinate with client, contractors, suppliers, ISP and payment gateway providers
• Apply and manage payment gateway integration

1. Technical & Documentation

• Prepare technical drawings and system design layout
• Prepare Bill of Quantities (BQ) and technical specifications
• Source quotations and raise Purchase Requisition (PR)
• Configure network, server and VPN connectivity

1. Installation & Deployment

• Supervise and monitor installation works
• Ensure proper cabling, network setup and hardware installation
• Oversee bay line painting (if applicable)
• Conduct QC/QA checks before commissioning
• Perform testing & commissioning
• Ensure project completion and formal handover to backend team & client

B. Daily Operations & Site Monitoring

• Conduct daily checking and patrolling of car park sites
• Supervise daily staff activities and scheduling
• Monitor contractor or technician on-site activities
• Ensure equipment and signage cleaning is carried out properly
• Perform daily system checks and functional testing
• Conduct regular inspection of lighting systems
• Conduct CCTV inspection and ensure proper recording functionality
• Ensure site condition remains safe, clean, and operational

C. Preventive Maintenance (PM)

• Execute scheduled preventive maintenance visits
• Inspect hardware (barriers, readers, terminals, cameras, servers)
• Inspect network and connectivity stability
• Clean and calibrate equipment
• Check system health and log performance status
• Submit PM report with findings and recommendations
• Escalate potential risks to Backend Team if system-related

D. Corrective Maintenance (CM)

• Attend on-site breakdown cases
• Troubleshoot hardware faults
• Replace defective parts
• Restore system functionality within SLA
• Submit incident report
• Coordinate with Backend Team if software/backend issue detected

KPI Focus:

• Project completion within timeline & budget
• System uptime (%)
• Preventive maintenance compliance rate
• Corrective response time (SLA adherence)
• Zero repeat failure rate

Skills