Job Description

Job Summary:

We are seeking a dynamic and results-driven Business Development Assistant Manager / Executive (Penang Branch) to join our team. The ideal candidate will be responsible for identifying, engaging, and converting potential clients into long-term customers. This role requires a proactive individual with excellent communication skills, a strong sales mindset, and the ability to build lasting relationships. The Business Development Assistant Manager / Executive will play a key role in driving car park network and revenue growth and expanding our customer base.

Key Responsibilities:

1. Lead Generation:

• Identify and research potential clients through market analysis, online research, and networking.
• Use tools like CRM software, LinkedIn, and other platforms to generate leads.

2. Client Outreach:

• Initiate contact with prospects via cold calling, email campaigns, and social media outreach.
• Present the company’s products or services to potential clients in a compelling manner.

3. Sales Conversion:

• Build and maintain relationships with prospects to guide them through the sales funnel.
• Conduct product demonstrations and presentations to showcase value propositions.
• Negotiate terms and close deals to acquire new clients.

4. Strategy Implementation:

• Execute client acquisition strategies developed by the sales or marketing team.
• Collaborate with the marketing team to align outreach efforts with campaigns.

 5. Relationship Management:

• Ensure a smooth onboarding process for new clients.
• Maintain regular communication with clients to ensure satisfaction and identify upsell opportunities.

6. Reporting and Analysis:

• Track and report on key performance metrics (e.g., number of leads, conversion rates, revenue generated).
• Provide insights and feedback to improve client acquisition processes.

7. Market Research:

• Stay updated on industry trends, competitor activities, and market opportunities.
• Use insights to refine outreach strategies and improve results.

Job Requirements

 Skills and Qualifications:

• Diploma or Bachelor’s degree in Business, Marketing, Sales, IT or a related field.
• For Executive position, 1–2 years of experience in sales, business development, or client acquisition.
• For Associate position, fresh graduates or other entry-level candidates with strong potential are encourage to apply.
• Excellent communication, negotiation, interpersonal skills and an outgoing character.
• Proficiency in CRM tools will add advantage.
• Strong organizational and time management skills.
• Self-motivated, target-driven, and able to work independently.
• Knowledge and experience working in the parking industry and or property market is a plus.

Key Performance Indicators (KPIs):

• Number of new clients acquired.
• Revenue generated from new clients.
• Lead-to-client conversion rate.
• Cost per acquisition (CPA).
• Client retention and satisfaction rates.

Skills